william Y. grand island, nebraska March 22, 2023 "Our service tech was the best one weve had so far. Discussed humidity panel, alge, filter"
mindy L. grand island, nebraska March 16, 2023 "They provided space heaters for us. I did not like wasting an evening to go over the advantage plan."
diana W. hastings, nebraska March 15, 2023 "I was told they were courteous and explained what we needed to do to maintain the operation of the furnace"
kevin C. grand island, nebraska March 15, 2023 "The technician was very knowledgeable, personable, and take the time to answer any and all questions."
janet J. grand island, nebraska February 15, 2023 "The technicians are very knowledgeable, personable, and take the time to answer any and all questions."
trevor G. grand island, nebraska February 05, 2023 "First, my technician was very respectful, personable, and although Im sure he didnt want to be at my house working on a Saturday, he gave his time and effort like he was working on his own system. Really appreciated the professionalism and time he took to explain things to me. He didnt seek a temporary quick fix to get on his way."
rhonda L. grand island, nebraska January 23, 2023 "I have dealt with McElroy for at least 30 years. I have always been very happy with the service that they provide. All of the people that I have dealt with over the years have always been very nice and professional. I recommend McElroy to everyone I know."
pat P. grand island, nebraska January 06, 2023 "They came over after I called and said the problem was not fixed, the tech/manager showed it was working. He proceeded to fix another issue the first tech missed."
john T. grand island, nebraska January 06, 2023 "Great service. Always explain their findings. Technicians are pleasant."
karen L. gibbon, nebraska December 31, 2022 "When we had a problem it was dealt with soon. Service and techs has been great."
josh M. farwell, nebraska December 27, 2022 "The guy showed up early, super friendly, and he diagnosed the problem pretty quick and fixed it fast!!!! Highly recommend our service tech"
larry S. grand island, nebraska December 24, 2022 "Figured out the problem and fixed it correctly. Great communication"
justin V. grand island, nebraska December 22, 2022 "Great service, and comprehensive assessment of our current situation as well as other potentially beneficial additional services."
becky W. dannebrog, nebraska December 14, 2022 "The guys are professional and quick when doing their jobs."
carmen G. grand island, nebraska December 10, 2022 "Haven't had any problems with the service and equipment"
ben W. grand island, nebraska December 08, 2022 "Technicians are excellent in knowledge and customer service. They go overboard for the customer."
sheryl H. grand island ne, nebraska December 04, 2022 "Technician was very kind and efficient and explained everything very clearly to me."
leo S. boelus, nebraska December 02, 2022 "techincian told some lies so he did nmot have to clean furnace filter"
stephen W. wood river, nebraska November 19, 2022 "Everyone has been very friendly, and they did everything they could to get this done, despite the setbacks which kept happening to them."
stephen W. wood river, nebraska November 16, 2022 "Super friendly, while spending a very long day already serving people, and still coming despite the insanely long day."
leann W. harvard, nebraska November 16, 2022 "You have always been very helpful and done great work. You are all very friendly."
kassandra M. hastings, nebraska November 14, 2022 "McElroy helped me out in a time of need and the techs provide great service and knowledge when they visit my house."
valerie H. grand island, nebraska November 03, 2022 "The technician was very knowledgeable and polite"
beverly P. grand island, nebraska October 13, 2022 "After we bought new furnace in 2019, and got "so called free maintenance" cut corners, by only coming once a year, really! You look at my central air in the dead of winter! Maybe that's why my drainline gets plugged. Do a better job of your inspections, this isn't the first time the drain plugged, did it once, going to do it again. Liked it before when they came twice in a year, not after buying NEW furnace, and now Maintenance is free, but to save them some monet only come once a year, really!! all about saving them money!!"
don F. grand island, nebraska October 06, 2022 "Very efficient and thorough and explained what he had done"
karen R. grand island, nebraska October 05, 2022 "I don't usually make these kind of recommendations to others."
gerald spencer S. grand island, nebraska October 03, 2022 "Received a telephone call telling me the Technicians were on their way, Technicians arrived on time, were very courteous, answered all my questions and very informative."
jeanette S. grand island, nebraska September 30, 2022 "I am happy with McElroys but I don't normally recommend anything unless someone would ask."
diana C. grand island, nebraska September 29, 2022 "From start to finish , McElroy are knowledgeable and courteous. Kim seems to be very organized, so it doesn't take very long to set up an appointment. I like Cody to service my furnace/ AC. He is polite and does a great job servicing my furnace and AC."
kyle N. grand island, nebraska September 21, 2022 "I like being reminded to service my equipment or I would probably not do it consistently."
terry K. grand island, nebraska September 02, 2022 "McElroy personnel were courteous and efficient !"
steven H. grand island, nebraska August 17, 2022 "The technicians that come to our home are so personable and very friendly. Always greeting us and introducing themselves when they come."
brian V. grand island, nebraska August 14, 2022 "Great service. Scheduling appointments weeks out for service is not ideal."
brian D. grand island, nebraska August 13, 2022 "Very thoughtful nice person. Honest and trustworthy."
steve K. aurora, nebraska August 12, 2022 "Our service tech, Mike did a wonderful job! Very friendly and explained everything well"
tonya C. hastings, nebraska August 07, 2022 "Because you guys were on time you did everything and timingly manner and professional"
susan J. grand island, nebraska July 27, 2022 "The techs and salesmen are great. The contact person not so much!"
diana W. hastings, nebraska July 21, 2022 "they were very informative, and got the job done fast. I would recommend them to friends and family, thanks guys for the fast service."
edgar S. grand island, nebraska July 14, 2022 "Very satisfied with the installation a few years ago and the on-going service."
dan E. palmer, nebraska July 12, 2022 "Because since Ive started doing business with yall. Yall have doing a great job. You do your best to get here fast and the techs are easy to work with and answer all questions."
edgar S. grand island, nebraska July 08, 2022 "Excellent, up front, courteous service. You value your customers."
nona S. wood river, nebraska June 30, 2022 "Because he didn't do what I wanted done. Had to call the office later and explain it and am now waiting on what I needed"
brad W. grand island, nebraska June 24, 2022 "They were able to meet my needs by fixing the AC within a day of the call (even came out during Father's Day). But a one-hour fix became a 4-hour fix which was concerning."
ashton M. chapman, nebraska June 21, 2022 "Technician was very knowledgeable and down to earth. We felt he spoke the truth and was honest about the situation. He offered to come back the next day if we wanted to fix our unit."
kristin C. hastings, nebraska June 17, 2022 "Great customer service and friendly techs who take the time to explain and answer questions."
dan G. aurora, nebraska June 13, 2022 "McElroy is prompt, knowledgeable and thorough with their work."
paul E. grand island, nebraska June 10, 2022 "They showed up ASAP & got to work immediately to find our problem & ordered the part & got it the next day & then the next day installed the part!!"
dick S. aurora, nebraska May 29, 2022 "I am very pleased with your service, but I dont really know about who I would recommend you to."
denise S. central city, nebraska May 15, 2022 "Still have questions about setting the control panel."
robin S. wood river, nebraska April 29, 2022 "Courteous young man performed the check well and cleaned the heat pump. He explained what he was doing. Very nice touch to wear foot coverings."
jason H. aurora, nebraska April 28, 2022 "Nice. Explained the problem and why other repairs were recommended."
lorraine B. grand island, nebraska April 25, 2022 "He did a good job and kept me informed as he did his work"
jarod E. amherst, nebraska April 16, 2022 "Because everybody that helped me was good and they worked fast. My water heater was out and it only took them 1 day to get my new water heater put in!!! Good job to everyone involved!!"
dianne V. grand island, nebraska April 13, 2022 "He was very thorough when checking to see what was causing the water problem. Glad he found it."
teshawna S. grand island, nebraska April 11, 2022 "I am unsure how come the technician wouldn't clean the outside unit for the mini splits and/or clean those filters. All the products (AC/Heating unit, mini splits and there outside box) are on my product agreement."
charles P. kearney, nebraska April 09, 2022 "Geo and the installation team were friendly, knowledgable, and efficient. Glad to have them in our home."
linda A. grand island, nebraska April 08, 2022 "Extremely polite and seemed to be at work knowing what he was doing!"
pamela L. grand island, nebraska April 06, 2022 "Kam is always very friendly, knowledgeable, and helpful!"
glen P. kearney, nebraska April 06, 2022 "Kameron Phipps always does a top notch job and answers all of our questions"
iver F. grand island, nebraska April 04, 2022 "Brian the technician actually cared about the work he was performing and did an outstanding job."
rose H. grand island, nebraska March 23, 2022 "The Technicians were pleasant, kind, & did a great job explaining what they did & what was needed."
kathe N. grand island, nebraska March 18, 2022 "Garrett, and all of the technicians at McElroy are very knowledgeable. If I have a question, and I always do, they take the time to explain things to me."
adam R. wood river, nebraska March 14, 2022 "Tech was very knowledgeable and personable, fixed my problem and told me things to look out for in the future."
kelsie K. central city, nebraska March 11, 2022 "They thoroughly explained different repair and replacement options."
karen L. gibbon, nebraska March 03, 2022 "The appointment worked out to be same day. When determined we need new thermostat tech drove back to town to get one so he could fix problem that day. It wasnt an emergency and we live almost 30 miles from town"
sharon B. grand island, nebraska February 27, 2022 "My wife called early in the morning because our heater went out and they were able to come at 9am. She had nothing negative to say about the whole process."
larry A. grand island, nebraska February 24, 2022 "I was very impressed at the quick response of the tech to my call. However I was not impressed by him charging me $264.00 for a 59.00 ignitor. You can screw me once but you are not going to get another chance. I will tell others about your method of business. Either the tech is pocketing the difference or you condone his behavior. Service ticket 0115854. Tech Kameron Sincerely, Larry Allen"
becca M. wood river, nebraska February 19, 2022 "Garrett was great and worked diligently until he found what was wrong and he got it fixed."
rental P. aurora, nebraska February 03, 2022 "Good quality work great communication with the installers the salesman was great the technician that came out and looked at our furnaces was excellent he ran some troubleshooting against the furnaces figured out problems before fixing anything just overall great"
jeremi W. central city, nebraska January 31, 2022 "Service was prompt, efficient and got us back up and running"
guy S. grand island, nebraska January 23, 2022 "Very friendly and honest service. Always gave enough information for me to make sound decisions on any issues. Much appreciated."
danielle H. grand island, nebraska January 22, 2022 "Everyone was pleasant, knowledgeable, and efficient."
jeremi W. central city, nebraska January 08, 2022 "Kameron was very personable, professional and straightforward. He was able to diagnose and repair the furnace in a very timely manner. He also didn't mind me asking questions, and watching him work. I was very satisfied with being able to get an appointment as soon as possible to fix the furnace that was not working in the cold of January"
t.j./linda J. aurora, nebraska January 06, 2022 "The tech was great and was very quick to do all the checks."
todd K. shelton, nebraska January 03, 2022 "Fast friendly service. they answered my questions, educated me on the product and did not try to over sell me."
brittany M. grand island, nebraska January 01, 2022 "You guys came to fix our heat and the total was $250 and it quit working after a few hours of you guys being here. We called you back and you couldnt fix it and said we need a whole new system basically leaving us without heat. We had to call another company and apparently the wires that you had fixed werent on right and the guy said we do not need a new system."
theda V. st paul, nebraska December 11, 2021 "The service experts were very prompt and effecient and I was amazed at the time that it took them to install everything. They were earlier than I expected and were finished faster than I thought they would be."
alan C. cairo, nebraska December 10, 2021 "They were very courteous, and explained everything really well."
donna R. doniphan, nebraska December 10, 2021 "always on time stated in the appointment and always respectful of your property and very polite"
betty H. grand island, nebraska December 08, 2021 "Very pleasant, on time and thorough with his check of out furnace. All my answers apply to heating, not to plumbing. Plumbing estimate was very high and besides my leak was not from my water heater, it must have been coming from my furnace, I am guessing my water panel which was replaced and now no leak."
ron H. aurora, nebraska November 30, 2021 "This is the third time Cody has been here & he is in & out he tends to this job & is gone . He is very a nice person He had a window of 10 to 12 He was here at 10;15"
pam Z. aurora, nebraska November 23, 2021 "Techs were knowledgable , professional,and informative when job was completed"
robert L. hastings, nebraska November 17, 2021 "He forgot to discuss renewing my service contract. I think it has been taken care of."
jackie H. grand island, nebraska November 11, 2021 "He was very pleasant and though. Explained service options available to me ."
vanessa G. central city, nebraska November 03, 2021 "Professionalism, Knowledge, Customer Service, Personable, and will to allow us to ask questions and answer them intelligently"
cody F. grand island, nebraska November 03, 2021 "Service technician was very courteous. He was quick and efficient. He explained what he did and answered the questions that I had."
jay B. grand island, nebraska October 28, 2021 "The technician was very knowledgeable. We have always been pleased with McElroys."
rose H. grand island, nebraska October 27, 2021 "The technician was pleasant and helpful. He showed me the furnace filter and asked about replacing it before he did it. He graciously answered questions."
karen R. grand island, nebraska October 23, 2021 "Arrived on time, very courteous, work done as expected."
penny M. grand island, nebraska October 09, 2021 "Buying a whole new heating & air conditioning unit & hot water heater everything went off without a hitch."
dianne V. grand island, nebraska October 08, 2021 "He didn't waste any time in getting his job done. Very nice and friendly."
carla S. grand island, nebraska October 07, 2021 "Very pleasant clean and careful. On time explained what he was doing"
annette R. grand island, nebraska September 26, 2021 "He was very informative about the things he was going to be doing"
charyssa W. shelton, nebraska September 15, 2021 "The technicians were very knowledgeable about and spoke to myself and my husband on a personal level with passion and understanding. They werent there to make us buy something we didnt need, but were honest about their services."
earl S. grand island, nebraska September 12, 2021 "Tech was very knowledgeable and was very friendly."
kevin M. aurora, nebraska September 09, 2021 "Tech answers questions and explained everything very thorough"
lavern S. grand island, nebraska September 09, 2021 "Good service. Cody was professional and cordial."
allen B. grand island, nebraska September 05, 2021 "When the emailed contract came thru the cost numbers were higher than what the sales consultant presented when penciling the proposal. Also, have not seen the $294 credit of the initial service of installing refrigerant in the old system."
kari B. grand island, nebraska August 19, 2021 "About a month ago a tech came to fix our AC. He only fixed the capacitor and said it was great, even though he heard it clicking and it having a hard time starting. He just said thats the way it is for the age of it. We then looked for quotes for different companies including this one, for a new AC and Furnace. One of the companies looked at it and suggested it can be tested to see what else is wrong with it. They found the hard starter needed a replacement, it now runs smoothly and added more years to it. We decided to no longer give our business to McElroy."
jerry D. grand island, nebraska August 19, 2021 "I was able to leave house open, tech came in performed his job, them left. House was locked when I got home"
jayne C. grand island, nebraska August 08, 2021 "Kameron did all he could to correct the situation as quickly as possible."
ron L. palmer, nebraska August 06, 2021 "The tech was very nice and polite and told me what he was doing at each stage. Then asked if I had any questions or concerns."
jack V. grand island, nebraska August 05, 2021 "The technician was on time. He was polite and professional. He explained what he was going to do, asked permission to use the outside faucet before turning on the water and explained everything he had done and his findings before he left. I asked him one question that he was not sure of, so he called someone to make sure that he had answered it correctly."
owen K. wood river, nebraska August 03, 2021 "The employees were very knowledgeable and honest. They also communicated very thoroughly with me."
fred L. grand island, nebraska July 29, 2021 "We talked about upgrading services. This is on a long term plan. Dont get pushy on selling unit. For now, I plan to go with your company. It may be a year down the road when finances permit. Fgl"
kari B. grand island, nebraska July 24, 2021 "CONNER WAS EXCELLENT WITH HIS SERVICE AND DIAGNOSTIC EXPERIENCE"
kara A. grand island, nebraska July 15, 2021 "Always comfortable with all the employees. Very personable and answer truthfully. Very respectful."
guy S. grand island, nebraska July 14, 2021 "Tech was exactly on time and got to work asap. He explained the replacement of the filters well. He was very friendly and answered all my questions to satisfaction."
cynthia B. grand island, nebraska July 06, 2021 "Garrett was considerate of our house and informed us of what he was doing and updated us when done."
sheri S. grand island, nebraska June 27, 2021 "Charged almost $100 to give me a $10,000+ quote to replace my furnace and AC system as said all looked bad. Mice had chewed wiring in furnace but they felt all bad. Got wiring replaced and all works great."
charles P. kearney, nebraska June 17, 2021 "Pleasant, on time, went the extra mile (literally), and it appears from how well our system is working now that he found things overlooked in the last two or three inspections."
tim W. grand island, nebraska June 13, 2021 "I really have nothing to compare the work of McElroy and other local and nation wide companies that do the same work. I simply took over my dad's account when he died... so what's to say. None the less, one can tell the character, motives and skill those who work. What is important is the person be honest, truthful and don't waste peoples time with high pressure sales tatics."
sandra P. grand island, nebraska June 12, 2021 "loved that Garret Reeder came early my appointment was between 3:00 n 5:00 and it was a very hot humid day thank you again Garret"
diane S. grand island, nebraska June 10, 2021 "Quick and best service I've ever had! And so courteous."
penny M. grand island, nebraska June 09, 2021 "Someone came in good time. Things were checked out and fixed fast and friendly"
susan J. grand island, nebraska June 04, 2021 "They were on time, professional, courteous, and knowledgeable."
joseph S. grand island, nebraska May 31, 2021 "Everyone was exceptional professional and polite. Everyone worked very quick."
jeff S. grand island, nebraska May 29, 2021 "Service technician was on time and got everything done in a timely manner."
shawn H. grand island, nebraska May 25, 2021 "Very poor the guy didnt do anything walked in my house and said he looked at his notes from last year and I need a new system and then said he would call a sales rep to come give me an estimate but before leaving he hooks up gauges for one second so he can charge me 66$ for diognostics when he didnt even do nothing but look at his notes"
deb A. grand island, nebraska May 23, 2021 "Very professional. Had a trainee with him & he explained to him & me what he was doing."
robert C. hasting, nebraska May 08, 2021 "The unit wasn't fixed and I was told that it's unfixable. A salesperson stopped by told me you had a great deal on a furnace and central air replacement. Then I was told I didn't qualify so I have to pay full price."
kenneth kuck K. grand island, nebraska May 02, 2021 "They we polite, courteous, knew their job, explained things well"
ed/carole R. wood river, nebraska April 27, 2021 "When we called and said there was a problem, they came out the same day. The service person was very helpful and gave good customer service."