McElroy Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 1,723 Reviews
bill G.
palmer, nebraska
charyssa W.
shelton, nebraska
"The technicians were very knowledgeable about and spoke to myself and my husband on a personal level with passion and understanding. They werent there to make us buy something we didnt need, but were honest about their services."
eileen H.
grand island, nebraska
earl S.
grand island, nebraska
"Tech was very knowledgeable and was very friendly."
kevin M.
aurora, nebraska
"Tech answers questions and explained everything very thorough"
lavern S.
grand island, nebraska
"Good service. Cody was professional and cordial."
allen B.
grand island, nebraska
"When the emailed contract came thru the cost numbers were higher than what the sales consultant presented when penciling the proposal. Also, have not seen the $294 credit of the initial service of installing refrigerant in the old system."
darryl T.
fairfield, nebraska
"Good installation. Good knowledge of products."
jane B.
grand island, nebraska
"Very polite and thorough"
hope L.
doniphan, nebraska
carl H.
grand island, nebraska
dan H.
grand island, nebraska
kari B.
grand island, nebraska
"About a month ago a tech came to fix our AC. He only fixed the capacitor and said it was great, even though he heard it clicking and it having a hard time starting. He just said thats the way it is for the age of it. We then looked for quotes for different companies including this one, for a new AC and Furnace. One of the companies looked at it and suggested it can be tested to see what else is wrong with it. They found the hard starter needed a replacement, it now runs smoothly and added more years to it. We decided to no longer give our business to McElroy."
jerry D.
grand island, nebraska
"I was able to leave house open, tech came in performed his job, them left. House was locked when I got home"
joe T.
hastings, nebraska
jayne C.
grand island, nebraska
"Kameron did all he could to correct the situation as quickly as possible."
ron L.
palmer, nebraska
"The tech was very nice and polite and told me what he was doing at each stage. Then asked if I had any questions or concerns."
jack V.
grand island, nebraska
"The technician was on time. He was polite and professional. He explained what he was going to do, asked permission to use the outside faucet before turning on the water and explained everything he had done and his findings before he left. I asked him one question that he was not sure of, so he called someone to make sure that he had answered it correctly."
leisa G.
grand island, nebraska
"Very thorough and prompt and polite."
owen K.
wood river, nebraska
"The employees were very knowledgeable and honest. They also communicated very thoroughly with me."
jamie B.
ravenna, nebraska
"Very efficient and friendly"
carolyn M.
ravenna, nebraska
"Polite, competent, worked quickly and efficiently"
fred L.
grand island, nebraska
"We talked about upgrading services. This is on a long term plan. Dont get pushy on selling unit. For now, I plan to go with your company. It may be a year down the road when finances permit. Fgl"
tracy C.
grand island, nebraska
kari B.
grand island, nebraska
"CONNER WAS EXCELLENT WITH HIS SERVICE AND DIAGNOSTIC EXPERIENCE"
george B.
grand island, nebraska
"Its very good , but job isnt completed yet."
lynette B.
grand island, nebraska
judy D.
grand island, nebraska
virginia W.
grand island, nebraska
kara A.
grand island, nebraska
"Always comfortable with all the employees. Very personable and answer truthfully. Very respectful."
guy S.
grand island, nebraska
"Tech was exactly on time and got to work asap. He explained the replacement of the filters well. He was very friendly and answered all my questions to satisfaction."
wayne M.
grand island, nebraska
"fast an efficient"
lanny T.
grand island, nebraska
brian V.
grand island, nebraska
renee W.
grand island, nebraska
cynthia B.
grand island, nebraska
"Garrett was considerate of our house and informed us of what he was doing and updated us when done."
carolyn M.
ravenna, nebraska
"Professional, pleasant"
sheri S.
grand island, nebraska
"Charged almost $100 to give me a $10,000+ quote to replace my furnace and AC system as said all looked bad. Mice had chewed wiring in furnace but they felt all bad. Got wiring replaced and all works great."
terri S.
grand island, nebraska
david N.
grand isle, nebraska
"Professional"
pat S.
grand island, nebraska
charles P.
kearney, nebraska
"Pleasant, on time, went the extra mile (literally), and it appears from how well our system is working now that he found things overlooked in the last two or three inspections."
tim W.
grand island, nebraska
"I really have nothing to compare the work of McElroy and other local and nation wide companies that do the same work. I simply took over my dad's account when he died... so what's to say. None the less, one can tell the character, motives and skill those who work. What is important is the person be honest, truthful and don't waste peoples time with high pressure sales tatics."
sandra P.
grand island, nebraska
"loved that Garret Reeder came early my appointment was between 3:00 n 5:00 and it was a very hot humid day thank you again Garret"
diane S.
grand island, nebraska
"Quick and best service I've ever had! And so courteous."
penny M.
grand island, nebraska
"Someone came in good time. Things were checked out and fixed fast and friendly"
joe T.
hastings, nebraska
"Kameron always does a wonderful job."
christie B.
hastings, nebraska
susan J.
grand island, nebraska
"They were on time, professional, courteous, and knowledgeable."
john F.
grand island, nebraska
joseph S.
grand island, nebraska
"Everyone was exceptional professional and polite. Everyone worked very quick."
darold O.
central city, nebraska
"Friendly kind and considerate"
richard Q.
grand island, nebraska
jose A.
grand island, nebraska
"Because they attend berry soon"
jeff S.
grand island, nebraska
"Service technician was on time and got everything done in a timely manner."
barbara L.
grand island, nebraska
shawn H.
grand island, nebraska
"Very poor the guy didnt do anything walked in my house and said he looked at his notes from last year and I need a new system and then said he would call a sales rep to come give me an estimate but before leaving he hooks up gauges for one second so he can charge me 66$ for diognostics when he didnt even do nothing but look at his notes"
deb A.
grand island, nebraska
"Very professional. Had a trainee with him & he explained to him & me what he was doing."
robert C.
hasting, nebraska
"The unit wasn't fixed and I was told that it's unfixable. A salesperson stopped by told me you had a great deal on a furnace and central air replacement. Then I was told I didn't qualify so I have to pay full price."
vicki M.
grand island, nebraska
sean G.
grand island, nebraska
"on time good work"
paul K.
harvard, nebraska
kenneth kuck K.
grand island, nebraska
"They we polite, courteous, knew their job, explained things well"
ed/carole R.
wood river, nebraska
"When we called and said there was a problem, they came out the same day. The service person was very helpful and gave good customer service."
lorraine B.
grand island, nebraska
greg K.
grand island, nebraska
"He was personable and did a nice job."
jerry C.
cairo, nebraska
mario P.
grand island, nebraska
"Was quoted $977 for a motherboard that wasn't even bad."
vonna J.
grand island, nebraska
robin B.
grand island, nebraska
"very aware of our needs and worked with us on a personal level"
bryan T.
grand island, nebraska
"you did the best you could with my old system"
gordon L.
grand island, nebraska
"Very polite and respectful"
gloria G.
grand island, nebraska
"Very efficient, told me everything he was doing, put his booties on and very friendly. He had been here before and I really appreciate his consideration."
iver F.
grand island, nebraska
judy T.
aurora, nebraska
ryan K.
dannebrog, nebraska
marilyn D.
wood river, nebraska
"Cody was our service provider for the second year. I feel he is competent, efficient, thorough, and polite."
donna S.
marquette, nebraska
mary rein R.
grand island, nebraska
"Very good service"
kerry S.
grand island, nebraska
"He came in and explained what he did and why. Very courteous and got to the point."
shayla K.
grand island, nebraska
"Hated to call on Easter but was very hot and wasn't cooling the house. One concern is we were 3.5 pounds low on freon. Suspected a leak but couldn't find one, tech thought still possibly had one but couldn't find."
william H.
grand island, nebraska
homero A.
alda, nebraska
"they did a great job and it didn't take then that long"
merle H.
grand island, nebraska
ryan B.
grand island, nebraska
"Service was quick and installers were kind and helpful."
kathy R.
grand island, nebraska
jeffrey F.
grand island, nebraska
"He was pleasant and went straight to work"
faye B.
grand island, nebraska
"Very nice and polite He did his job professionally,"
doug C.
grand island, nebraska
marcia W.
doniphan, nebraska
pam M.
hastings, nebraska
"Very professional and explained everything."
barb O.
grand island, nebraska
bob D.
grand island, nebraska
"The tech checked the air conditioning and left it set on air. I noticed that the house was getting cold. Good thing it wasn't to cold out side that day."
theda V.
st paul, nebraska
"Whomever comes, they are very thorough when checking everything ."
ron H.
grand island, nebraska
james F.
grand island, nebraska
"Im very happy with the service you provided, technicians do an excellent job"
john S.
kearney, nebraska
"Kameron is very through, knowledgeable and courteous."
terry K.
grand island, nebraska
"Very professional and efficient! Knew his job !"
danny S.
grand island, nebraska
"Prompt, friendly, professional"
diane R.
grand island, nebraska
"Cody did a great job. Worked hard. Explained things to me. Very thorough"
mike S.
grand island, nebraska
"The technician was friendly, professional, and clearly indicated what he was needing to do. He completed the work and let me know when he was finished."
glenette P.
grand island, nebraska
"Technicians were on time and respectful of my home. They cleaned up after the install, went over the new system, and answered my questions."
mike P.
grand island, nebraska
"Friendly and knowledgeable service"
jim G.
grand island, nebraska
"quick service, friendly, neat"
janna C.
alda, nebraska
"Technician was very knowledgeable."
rodger H.
kenesaw, nebraska
"JOB WELL DDONE"
james H.
kearney, nebraska
"Great service. Excellent technicians."
carol S.
kearney, nebraska
"Always enjoy Kameron when he comes. Very efficient, friendly and explains what is needed and why."
rosemary M.
grand island, nebraska
"Cody did a great job."
alisa G.
grand island, nebraska
"Kalen was very knowledgeable, friendly & did a great job on the install."
terry K.
grand island, nebraska
"They were prompt and provided the service we needed in a very businesslike manner."
samantha K.
grand island, nebraska
"Very professional"
richard D.
cairo, nebraska
"Mr Kyhn is really friendly and we really enjoy him.....hope to see him continue on his journey with this company. he is leaning a lot and we see there are areas where he still has to be trained and that could possibly be the company is so busy they don't have time to properly train him."
guy S.
grand island, nebraska
"He more or less told us what the problem was. There really was no solution to the condensation on our intake pipe. That was enough to give us peace of mind."
ace B.
grand island, nebraska
darby E.
grand island, nebraska
"Got the heat going again."
jane W.
boelus, nebraska
"Was very friendly, fixed everything in a timely manner and explained how this would help and if I needed help to call."
doris B.
grand island, nebraska
"We were out of town when my son called to say Grandma's house is 62 degrees, we were on a list of 10, they sent a tech right away Thank You So Much for Getting Heat to her right away."
robyn S.
chapman, nebraska
"Technician was very professional. Returned promptly with the parts needed. Completed the visit timely."
dean H.
grand island, nebraska
"Your service people are always very pleasant and fast, clean and johnny on the spot with the service call"
brenda P.
grand island, nebraska
deborah N.
shelton, nebraska
"Timely, knowledgeable, polite, thorough"
stacy P.
kearney, nebraska
"Great service technician. Answered all questions and tuned things up great."
david R.
wood river, nebraska
"Tech was on time, thorough, and knowledgeable"
donald S.
ravenna, nebraska
"Work was done quickly and the technician was very friendly and explained everything he did."
larry M.
grand island, nebraska
john F.
grand island, nebraska
"Smooth as silk."
hazel C.
grand island, nebraska
brandon R.
chapman, nebraska
jack Y.
wood river, nebraska
"Always professional, courteous, and knowledgeable"
jose C.
grand island, nebraska
"Good service door was not put in right way had to call technician back in"
dick R.
grand island, nebraska
"Fast and Friendly service."
shannon M.
grand island, nebraska
"He was very efficient. He was on time"
jerry D.
grand island, nebraska
ron P.
aurora, nebraska
"Did A Good And Complete Check Of All Heat Pumps, And Noticed Any Future Problems That Might Occur And What We Need To Service Next Spring."
richard C.
st paul, nebraska
"they fixed it"
kerry S.
grand island, nebraska
"He fixed the leak."
jolene S.
grand island, nebraska
sonja B.
grand island, nebraska
"Kind got the job done. Answers my questions"
paul E.
grand island, nebraska
keith K.
grand island, nebraska
diane S.
grand island, nebraska
"They both tried their best to solve the furnace problem before letting us make a decision to purchase a new furnace was necessary."
russell S.
shelton, nebraska
"The technicians that are sent out have always been courteous, very respectable of your property, and knowledgeable. They let you know of any new products available. Very polite young men."
lynette B.
grand island, nebraska
jan R.
grand island, nebraska
"Garret arrived on time and did an excellent job."
brett P.
grand island, nebraska
"The tech went above and beyond. Even in cold and wind. He checked everything. Made me and my family feel safe."
nancy M.
grand island, nebraska
"Very courteous, knowledgeable, answered all questions"
kassandra M.
hastings, nebraska
"Technician was early, and informative."
merle Y.
grand island, nebraska
susan J.
grand island, nebraska
"Prompt arrival-answered all questions-made suggestions for newer equipment."
david G.
grand island, nebraska
jodi Z.
grand island, nebraska
janet J.
grand island, nebraska
"Always get great service, and all the techs are really nice people!"
bill A.
aurora, nebraska
ismael S.
grand island, nebraska
"Super friendly people. Kalen was very amicable. Quick and affordable service."
ashley M.
shelton, nebraska
logan G.
grand island, nebraska
"Kameron is always a pleasure to work with, and is a straight shooter. I know I can trust what he tells me when it comes to my heating and cooling system."
matt S.
grand island, nebraska
ron F.
grand island, nebraska
bob K.
grand island, nebraska
judy T.
aurora, nebraska
laura S.
grand island, nebraska
"Tech was very good. Everything was explained clearly"
leonard F.
grand island, nebraska
"Kameron is always professional & always addresses any of my concerns!!"
bob T.
grand island, nebraska
gary S.
aurora, nebraska
"They explained the problem, gave me options on how to correct it along with the prices and installed the new furnace the next day. They were very careful and cleaned up all problem areas. Tyler was courteous and extremely helpful."
chris V.
grand island, nebraska
"Jordan was very professional, friendly and explained everything to me."
pam/brad R.
palmer, nebraska
"Timely and hard working"
randy K.
grand island, nebraska
"Kameron was very courteous and expedient in providing my services."
dick S.
aurora, nebraska
doug C.
grand island, nebraska
"Positive contact"
mr mcdonald M.
grand island, nebraska
"He was professional, kind , courteous, pleasant , thorough, conscious, polite!"
derek M.
ravenna, nebraska
"We were impressed on how quickly you were able to install the furnace and air conditioner unit. The price was reasonable considering that you had to cut all new ducts. The financing option is also very much needed art this time.."
linda G.
central city, nebraska
"Takes his time and checks everything"
rob H.
grand island, nebraska
valerie H.
grand island, nebraska
"Cody arrived on time. Was polite and got right to work he explained what he did and answered my questions"
jeff B.
grand island, nebraska
"Because"
cindy K.
grand island, nebraska
"Still had to turn upstairs unit off, due to 73 degree coolness upstairs. Turned back on in 15 minutes. The next day is cool, but it also cooler outside."
edwin W.
grand island, nebraska
"Jordan is very thorough. He took his time and didn't miss anything."
pat G.
grand island, nebraska
"Kam explained everything he was doing and why he was doing it. He was very professional. It was a Saturday and he was there within the hour."
mattison F.
ord, nebraska
"They were very thorough and presented us with options that kept in mind money saving options. Found issues that local companies did not."
tom S.
grand island, nebraska
david Z.
grand island, nebraska
"Because he a very nice guy and fantastic at his job profession and explain if I have a question that concern me ok thank you"
orin K.
grand island, nebraska
cheryl G.
grand island, nebraska
"They were very professional and got the job done. they worked very well together."
jack V.
grand island, nebraska
"The technician was sure to share with us what was wrong with the air conditioner and give us options as far as what we could do to get it fixed or replaced."
peggy W.
grand island, nebraska
"Prompt and efficient"
fred G.
grand island, nebraska
"The two gentlemen were very cordial and professional."
tracy C.
grand island, nebraska
"Very thorough"
john K.
hastings , nebraska
"They were prompted in arrival and very efficient about installation and also ver tidy. Did not leave a mess"
s A.
doniphan, nebraska
carol B.
grand island, nebraska
"Outstanding service"
dan H.
grand island, nebraska
rosella S.
grand island, nebraska
"Arrived on time."
justin V.
grand island, nebraska
gerald S.
st paul, nebraska
"Bryan & Austin were very professional and installed my unit. They even cleaned up after themselves."
ronnie H.
grand island, nebraska
calvin S.
grand island, nebraska
william H.
grand island, nebraska
"Professional technician. Explained what he was going to do."
james M.
shelton, nebraska
"good service, clean workers, polite, good workers"
renee W.
grand island, nebraska
"Very nice man told us about the I wave&600 humidifier. Told us our air filter was free,cleaned outside air condition unit."
dan C.
grand island, nebraska
"Kameron Phipps was very professional and did an excellent job on repairing our AC Unit on an emergency call."
tom B.
grand island, nebraska
hollie G.
grand island, nebraska
"Professional, knowledgeable, friendly, on time for appointment"
paul H.
grand island, nebraska
"Professional and explained everything."
norma M.
grand island, nebraska
"The man was very nice and explain to me everything"
jo B.
grand island, nebraska
mariah A.
aurora, nebraska
"Its refreshing to receive such great customer service these days. I didnt expect to feel good after an unexpected repair cost."
robert P.
grand island, nebraska
"Very courteous and informative"
lynne M.
chapman, nebraska
"Our issue was fixed in a timely manner."
susan J.
grand island, nebraska
"Before even looking at the equipment, I got a sales pitch for replacing the equipment. I have shared the cost with others and was told I paid too much!"
ron B.
doniphan, nebraska
"Fast, Very Friendly, Very Honest"
sandi L.
grand island, nebraska
"was very good at explaining what was wrong and what I needed to fix the problem"
robert L.
grand island, nebraska
"Very friendly, and knowledgeable personnel"
mark S.
grand island, nebraska
gerald S.
st paul, nebraska
"Very knowledgeable, professional and explained all my questions."
dana L.
grand island, nebraska
"Service was very good. Pricing was high."
michael S.
grand island, nebraska
"The tech was very personal.."
dan G.
aurora, nebraska
"Jordan Muir did the job efficiently, quickly and cleanly. He installed an I-wave air cleaner and answered all our questions about it."
jim K.
grand island, nebraska
"Jordan was polite and thorough."
william Y.
grand island, nebraska
rich R.
grand island, nebraska
"I would like to have Garret do our heating and AC inspection every time that we schedule it to be done. He is very good at what he does. Please let me know if that is possible. Thank you"
joel L.
grand island, nebraska
"Customer service from start to finish"
kevin E.
hastings, nebraska
"Service was fast, honest, friendly."
john F.
grand island, nebraska
"Very professional, explained issues and costs and made sure the unit was functioning properly."
linda G.
central city, nebraska
phon X.
grand island, nebraska
jerry E.
grand island, nebraska
"THE TECH DID TRACK IN SOME MUD ON OUR BASEMENT STEPS AND KITCHEN FLOOR."
randy W.
grand island, nebraska
"Prompt service, very knowledgeable technician and extremely pleasant."
don R.
grand island, nebraska
"Cody did a great job. He knew what he was doing."
carol W.
grand island, nebraska
"Accomodating and knowledgable."
seth S.
grand island, nebraska
"Kaelan made it within his anticipated time frame of 8AM-9AM. He was polite and let me know everything he did. He was very professional, did his job, and did an was exactly what I expected."
douglas Z.
grand island, nebraska
"I have been a customer for over 30 years for all out heating and cooling needs. The service has been outstanding and I see no need to go anywhere else."
stephanie V.
grand island, nebraska
"The service technician was on time and professional"
ashley M.
shelton, nebraska
jo B.
grand island, nebraska
"Always professional and friendly and answers questions"
ken W.
grand island, nebraska
kay R.
grand island, nebraska
janet J.
grand island, nebraska
"Kameron is extremely knowledgeable and is always able to answer any questions I have."
jessica R.
grand island, nebraska
"He was very nice, personable, helpful and great to work with."
larry S.
grand island, nebraska
"clean, accurate, polite, informed"
lacey F.
grand island, nebraska
"As always, my technician showed up on time, was courteous, and well prepared. Due to the COVID-19 pandemic, he was wearing a mask. I also appreciate that McElroy uses foot covers when entering my home."
pat S.
grand island, nebraska
"Friendly, explained what he did"
greg E.
giltner, nebraska
"Jordan was very polite. We know he was thorough in checking out our system. He explained everything to us."
james W.
grand island, nebraska
"They were very nice and understanding.."
jose R.
grand island, nebraska
"He did a great job"
karen P.
grand island, nebraska
marjorie J.
grand island, nebraska
"Appt time changes last minute. Just inconvenient to have to wait another time. Needed Freon added. Always suspicious of needing additional $$ during inspection. Dont know how this could be made better"
matthew A.
grand island, nebraska
"I like how thorough the explanaition of the technician."
paul K.
harvard, nebraska
"The repairs were done in good time"
audrey F.
grand island, nebraska
"Cody was on time and very efficient"
todd J.
aurora, nebraska
"Professional, careful, polite. I am always impressed with the Service Techs."
burnett T.
grand island, nebraska
"He was polite, wore his mask always while here, told me what was needed, took care of it and we visited a little and he left. Very courteous and efficient. I did have to call to have someone stop by, Chad, and change batteries in my thermostats and outside sensors the next day, but I'm assuming Cody couldn't tell that they needed changing when he was here."
gary J.
grand island, nebraska
gary W.
marquette, nebraska
"Prompt;identified the problem right away; and fixed rapidly personable"
regina R.
hastings, nebraska
"Very fast response. Took 3 day's for Rutt's to respond. Stopped working again, called you guys. Kameron Phipps found the main wireing harness had all the wires exposed. Rutt's had just been there Friday. Service technician was so nice and helpful. Very good experience.. signed up for the maintenance plan."
gregg B.
grand island, nebraska
"Jordan was very personable and knew what he was doing."
erika R.
grand island, nebraska
"Worked professionally and let us know problem immediately."
donna R.
doniphan, nebraska
"excellant service came as scheduled polite"
karen R.
grand island, nebraska
"This is the first time Jordan had been to my home. He was very courteous and competent. I appreciated his explanations of his findings and willingness to answer my questions."
jackie K.
central city, nebraska
"It was good service"
brad K.
grand island, nebraska
"Great job"
dean H.
archer, nebraska
"Technician was very pleasant and explained issues we could expect from our somewhat old AC system. Suggested some replacement parts that may be needed before long. Tech wasn't pushy but let the decision be up to me. I appreciated that."
jean N.
bartlett, nebraska
"Very professional, polite, and answered all our questions."
jane W.
boelus, nebraska
"He didn't clean filters. He checked the temps, air flow and took 10 minutes to hose out the units outside. There are some bent parts on one of the units, Cameron said that it needs to be taken care of, Cody never looked at it."
bob K.
grand island, nebraska
bob T.
grand island, nebraska
janice K.
grand island, nebraska
"No isdues"
jeff S.
grand island, nebraska
mary B.
grand island, nebraska
"Jordan was very professional, timely, and efficient."
becca M.
wood river, nebraska
shelley S.
grand island, nebraska
"We had a no contact appointment and Garrett was very professional and he walked me through everything I needed to do inside the house with very easy to understand directions."
kirk R.
grand island, nebraska
gerald S.
st paul, nebraska
"Excellent knowledgeable young man."
donna S.
marquette, nebraska
"Polite, on time, explained things"
joann M.
grand island, nebraska
jeff W.
grand island, nebraska
"He was very professional and did a great job."
gary U.
grand island, nebraska
"Garret was polite and informative. Very pleasant young man to deal with"
terri S.
grand island, nebraska
larry A.
grand island, nebraska
travis B.
grand island, nebraska
"They were too eager to sell me a new system and said they couldn't fix the existing one. I had another company come and fix it."
lon V.
grand island, nebraska
"Service expert was friendly, polite and did a great job."
sharolyn M.
grand island, nebraska
penny B.
grand island, nebraska
"cody was very polite and told me everything he was going to do"
rick B.
grand island, nebraska
"Very professional answered all my questions"
norman E.
grand island, nebraska
"Courtious"
terri S.
grand island, nebraska
"Garrett was very helpful and answers all question"
dennis K.
grand island, nebraska
"He was efficient and quick."
gary P.
grand island, nebraska
jack Y.
wood river, nebraska
"Garrett was courteous, knowledgeable, and followed all covid 19 protocol. Don did an excellent job of explaining the " Advantage Program " and all the benefits of the program compared to a typical installation, he also followed all Covid19 protocol."
cheri J.
hastings, nebraska
"Prompt, and very quick to figure out problem."
kenny E.
gibbon, nebraska
"They make sure everything is working even when they had to come back a few times."
kathy M.
grand island, nebraska
"He took the time with us to answer our questions, we would like him to do all of our work!"
brian M.
grand island, nebraska
"Kameron, as always, was professional, friendly, and knowledgeable. He diagnosed the issue quickly as a wiring issue from a thermostat installed earlier. He fixed it expertly without charging a service call since it was an error from the installation. Receiving the gift card from the heater installation was a boon!"
allen B.
grand island, nebraska
"Prompt and quick."
kerry S.
grand island, nebraska
"I needed a filter and they dropped one off."
matthew A.
grand island, nebraska
ron O.
grand island, nebraska
rhonda R.
palmer, nebraska
phipps B.
grand island, nebraska
"ironically the same day I received a reminder to schedule my service call, we got an error code on our system. Kameron came over the next day, resolved the issue, and performed the seasonal system check,. He has become a valued friend and is typical of the high level of techs we have had over the last 20+ years with your company."
lee vaclavek V.
grand island, nebraska
phyllis M.
grand island, nebraska
"He was on time and waited while the electricity came back on at my home. This only took a few minutes, but he also tried to re-schedule my appt. time. This was not necessary since the electricity came back on shortly. He was also very aware of the virus-19 and wore a mask before entering my home."
matt S.
grand island, nebraska
"He was very thorough and knowledgeable."
jayne C.
grand island, nebraska
"Timely, efficient, pleasant, courteous, professional"
bruce R.
shelton, nebraska
"he was on time. And effective"
maria U.
grand island, nebraska
"For the good service that provide"
larry P.
alda, nebraska
"Service was on time & technician was courteous, he did a very nice and neat job ."
juli J.
kearney, nebraska
"Because he rechecked his work and kept thinking of what else he might check. He was professional, friendly and informative. Very patient when I asked him to explain the service plan again, and again."
randy C.
grand island, nebraska
"Great service"
kathe N.
grand island, nebraska
"I received the help I needed within hours. The staff and technician were very knowledgeable and friendly. They answered all my questions and gave me guidance on what equipment was installed in my house."
bill G.
palmer, nebraska
donald W.
doniphan, nebraska
lorey G.
grand island, nebraska
"Guy was so nice and explained everything to me"
annette R.
grand island, nebraska
"The tech did a great job"
gloria G.
grand island, nebraska
"He was so professional but also very friendly and explained to me what he was doing. He is an excellent expert!"
linda G.
central city, nebraska
"Friendly, knowledgeable, and did the job"
marjorie J.
grand island, nebraska
"Very quick response time. Genuine concern regarding ongoing problems."
luke Z.
doniphan, nebraska
"Everything was done as scheduled. The team solved all of my heating and cooling problems."
donna K.
grand island, nebraska
iver F.
grand island, nebraska
tom &barb. G.
alda, nebraska
"Did everything the sales person told us they would do. Covered floor where they walked, wore booties when going into other areas, picked up all things to discard them polite people."
sandra E.
grand island, nebraska
mike W.
cairo, nebraska
diana R.
grand island, nebraska
"Jordan was very professional...introduced himself, asked where furnace, etc.. was. Went right to work, asked if he could use the water faucet outside, etc. When he was finished, he explained what he had done and what might be needed. He explained and answered my questions. He took his time. He is a good service person."
michael O.
grand island, nebraska
duane O.
aurora, nebraska
"Seem to know what he was doing."
dianne V.
grand island, nebraska
"He seemed very knowledgeable and was very friendly. He went right to work and completed the job in a decent amount of time."
dennis S.
grand island, nebraska
robert P.
grand island, nebraska
"Jordan was very friendly and kept me informed each step of the way."
fred R.
gibbon, nebraska
"Polite, answers questions, clean"
jim H.
grand island, nebraska
"They were focused, worked together, cleaned up after themselves, non-intrusive."
pat T.
hastings, nebraska
"Very.pleased with the service ."
carol W.
grand island, nebraska
"Always efficient and pleasant. Very satisfied!"
gary W.
grand island, nebraska
"On time and completed in timely fashion"
bob D.
grand island, nebraska
"Jordan was on time very friendly."
marvin S.
grand island, nebraska
joann M.
grand island, nebraska
"He seemed very honest about the problem with the furnace.. didn't just try to sell me a new part."
anita P.
grand island, nebraska
"He was very thorough and polite."
jerry B.
grand island, nebraska
"Very qualified young man. He showed us the filter after he changed it and explained what had done and why."
marjorie J.
grand island, nebraska
"The visit was good however, I have the recurring problem that hasn't been fixed over the period of 2 years so I am not going to answer very satisfied because of my history. each visit costs significant money even tho I have the service plan."
fred G.
grand island, nebraska
"Garrett has always been very professional and shares all the information we need to know."
randy H.
wood river, nebraska
"he was very helpfull and expland what to do if it didnt keep running"
faye B.
grand island, nebraska
"Put a hole in my vinyl door frame and didn't tell me. Not happy about that. The rest was good."
orin K.
grand island, nebraska
eugene nielsen N.
alda, nebraska
"We were not home, we left the door unlocked and he left a note telling us what he found"
paul K.
harvard, nebraska
"The last service person seemed to do good job,but the person that came out to trouble shoot our system after our power feasco, did not know how to reset a circuit breaker. I had to pay an electrician to come out to reset the breaker."
diane R.
grand island, nebraska
"Was on time/Early Didn't mess around/worked in a timely manner Explained things to me"
joe M.
grand island, nebraska
"EVERYBODY AT McElroy Service IS ALWAYS NICE TO ME!"
brian M.
grand island, nebraska
"As always, McElroy staff were knowledgeable, professional, courteous, and responsive. I decided to change my initial order and Don was understanding and flexible and gave me option that made financial sense for me for where I was. Kameron was honest in his appraisal and personable."
jackie K.
central city, nebraska
shawn C.
grand island, nebraska
"covered all my flooring with canvas to keep it clean and protected. Did the install in a timely manner"
tina M.
grand island, nebraska
"The Technition was prompt and very informative. He explained what he was doing and what he found to be the issue with my furnace."
charles P.
kearney, nebraska
"Garrett was on time, knowledgeable, friendly, efficient."
andrew B.
giltner, nebraska
"Very nice techs & sales rep. Had old unit out & new one put in place in a very timely manor."
doug M.
cairo, nebraska
"Kam advised us of a gas leak on our water heater. He was very thourough/"
emery s.
grand island, nebraska
"Great install , very professional and fast. Gave us the amount on time, and did it in that time. Very helpful, and explained everything well. Very careful with our floors, put protective rugs down. No mess. excellent workers, Will recommend"
rene L.
grand island, nebraska
"Very nice man, explain step by step"
gwen W.
hastings, nebraska
"Some of the information the installers had been provided ended up inaccurate. They did not carefully clean the area nor steps into the lower level The installers were kind."
kay R.
grand island, nebraska
dan G.
aurora, nebraska
"Jordan was very friendly and knowledgeable about his service. He answered all our questions."
brent C.
chapman, nebraska
"He made comments about my house, even made the comment are you sure someone lives here, yes its a little cluttered but its work in progress plus its being remolded, most of the house is finished - My house was built in 1895 and the furnace is in the cellar and is only 5 years old but with problems and is not in a nice new basement, all he did was find fault with stuff complaining he really didn't want to go in the the cellar and it was terrible the last system was installed wrong etc. just not impressed with his attitude and then yesterday he calls and sales you wont do the advantage program with and then hangs up on me with out giving suggestion or help. I run my own business in Grand Island and if my employee treated customers like that he would be out the door fired. I didn't want to give a review like this but his attitude and the comments he said were way out of line. Typical salesman not impressed"
ray K.
grand island, nebraska
"very thorough and friendly"
carolyn M.
grand island, nebraska
"The technicians were polite, respectful of my property and knowledgable about the service they were providing. When they left the took the time to explain everything they had done and what I needed to know to use my new heating and air conditioning system. They cleaned up and left my home as clean as it was when they started installing my new system."
robyn S.
chapman, nebraska
"Product was chosen and installed with care to the purpose it is to be used for."
steve I.
grand island, nebraska
"Was not there all the time, watching."
glen P.
kearney, nebraska
"The technician was prompt and quickly found the problem."
jim K.
grand island, nebraska
"Mr. Muir was personable and knowledgeable, he answered our questions."
gwen W.
hastings, nebraska
jon H.
grand island, nebraska
"Garret arrived on time, was extremely cordial (as he always is) and did a great job. He was able to get the work done quickly and professionally, and explain things to me as he went along. I could not be happier with the way McElroy's handled our issue and Garret is an absolute treasure to work with."
mike L.
gibbon, nebraska
"Techs were professional, courteous and clean. They were also prompt."
william B.
grand island, nebraska
"I appreciated the friendliness and quick response of the service. Both the men we encountered were very friendly and respectful. However, after hearing the cost of a new unit, or figuring the total amount we would pay if we chose to "lease" the system, we were extremely dissatisfied. We got a few other quotes from other companies that were less than half of the prices we were quoted. If we leased it we would pay over 24,000 in 10 years and not own ANYTHING. This was the program that was pushed, which left us feeling that McElroy was only there to make money in the end. They were trying to sell us a unit that would make their company money. We had a new unit put in our old house several years back, and kicking ourselves for not getting a second quote before."
larry S.
grand island, nebraska
"He was pleasant and polite. He informed me about what he did and how our furnace is functioning. He offered me suggestions of products McElroy provides without being pushy. I can tell you how much I appreciate the shoe covers that he put on."
dan E.
palmer, nebraska
"He did a very good job answered all my questions"
greg J.
grand island, nebraska
robert B.
grand island, nebraska
"I've dealt with Kameron for several years, and he is absolutely the best! He always goes the extra mile to keep our system running and explains everything."
deb H.
grand island, nebraska
edgar S.
grand island, nebraska
"Job well done. Courteous technician."
rodney V.
kearney, nebraska
"friendly, accurate and helpful."
michael O.
grand island, nebraska
"hohoho he was a very merry soul"
bob F.
grand island, nebraska
"Explained things and did an excellent job."
frank D.
giltner, nebraska
"Did an excellent job"
terri A.
loup city, nebraska
tarin L.
aurora, nebraska
"I run an in home daycare so they did an excellent job working around the kids and the toys they had out without complaint. They went out of their way to lay tarps down to keep the floors clean. Both team members were super friendly. They were able to explain the new system and thermostat to me in a way that was easy to understand."
nicole F.
grand island, nebraska
pam D.
central city, nebraska
"Answered all my questions, very professional, and explained everything so I could understand it."
david S.
grand island, nebraska
audrey F.
grand island, nebraska
"Jordan was early, explained everything he was going to do, and what he did."
jon H.
grand island, nebraska
"I asked my wife (I could not be home) to request the technician to replace the plastic piece on the top of the humidifier, as it is cracked. I had just replaced the humidifier pad the day prior and noticed that the pad was mostly dry - the crack is not causing the water to be distributed to the whole pad, just a corner. Its a small, minor fix. Wife was told that "its okay" and didn't need fixed. I know that is incorrect, I was just down looking at it the day prior, and the pad was dry as a bone, aside from the top corner where the crack is. I positioned the plastic piece a little high on the cracked side so that water would distribute better as a temp fix before the professionals came. I pay for this service to make sure my furnace is in tip top shape. Not just "good enough". If this was the technicians home, I really doubt he'd just leave it as is. I'm disappointed."