McElroy Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 1,506 Reviews
dan G.
aurora, nebraska
"Jordan Muir did the job efficiently, quickly and cleanly. He installed an I-wave air cleaner and answered all our questions about it."
jim K.
grand island, nebraska
"Jordan was polite and thorough."
william Y.
grand island, nebraska
rich R.
grand island, nebraska
"I would like to have Garret do our heating and AC inspection every time that we schedule it to be done. He is very good at what he does. Please let me know if that is possible. Thank you"
joel L.
grand island, nebraska
"Customer service from start to finish"
kevin E.
hastings, nebraska
"Service was fast, honest, friendly."
john F.
grand island, nebraska
"Very professional, explained issues and costs and made sure the unit was functioning properly."
linda G.
central city, nebraska
phon X.
grand island, nebraska
jerry E.
grand island, nebraska
"THE TECH DID TRACK IN SOME MUD ON OUR BASEMENT STEPS AND KITCHEN FLOOR."
randy W.
grand island, nebraska
"Prompt service, very knowledgeable technician and extremely pleasant."
don R.
grand island, nebraska
"Cody did a great job. He knew what he was doing."
carol W.
grand island, nebraska
"Accomodating and knowledgable."
seth S.
grand island, nebraska
"Kaelan made it within his anticipated time frame of 8AM-9AM. He was polite and let me know everything he did. He was very professional, did his job, and did an was exactly what I expected."
douglas Z.
grand island, nebraska
"I have been a customer for over 30 years for all out heating and cooling needs. The service has been outstanding and I see no need to go anywhere else."
stephanie V.
grand island, nebraska
"The service technician was on time and professional"
ashley M.
shelton, nebraska
jo B.
grand island, nebraska
"Always professional and friendly and answers questions"
ken W.
grand island, nebraska
kay R.
grand island, nebraska
janet J.
grand island, nebraska
"Kameron is extremely knowledgeable and is always able to answer any questions I have."
jessica R.
grand island, nebraska
"He was very nice, personable, helpful and great to work with."
larry S.
grand island, nebraska
"clean, accurate, polite, informed"
lacey F.
grand island, nebraska
"As always, my technician showed up on time, was courteous, and well prepared. Due to the COVID-19 pandemic, he was wearing a mask. I also appreciate that McElroy uses foot covers when entering my home."
pat S.
grand island, nebraska
"Friendly, explained what he did"
greg E.
giltner, nebraska
"Jordan was very polite. We know he was thorough in checking out our system. He explained everything to us."
james W.
grand island, nebraska
"They were very nice and understanding.."
jose R.
grand island, nebraska
"He did a great job"
karen P.
grand island, nebraska
marjorie J.
grand island, nebraska
"Appt time changes last minute. Just inconvenient to have to wait another time. Needed Freon added. Always suspicious of needing additional $$ during inspection. Dont know how this could be made better"
matthew A.
grand island, nebraska
"I like how thorough the explanaition of the technician."
paul K.
harvard, nebraska
"The repairs were done in good time"
audrey F.
grand island, nebraska
"Cody was on time and very efficient"
todd J.
aurora, nebraska
"Professional, careful, polite. I am always impressed with the Service Techs."
burnett T.
grand island, nebraska
"He was polite, wore his mask always while here, told me what was needed, took care of it and we visited a little and he left. Very courteous and efficient. I did have to call to have someone stop by, Chad, and change batteries in my thermostats and outside sensors the next day, but I'm assuming Cody couldn't tell that they needed changing when he was here."
gary J.
grand island, nebraska
gary W.
marquette, nebraska
"Prompt;identified the problem right away; and fixed rapidly personable"
regina R.
hastings, nebraska
"Very fast response. Took 3 day's for Rutt's to respond. Stopped working again, called you guys. Kameron Phipps found the main wireing harness had all the wires exposed. Rutt's had just been there Friday. Service technician was so nice and helpful. Very good experience.. signed up for the maintenance plan."
gregg B.
grand island, nebraska
"Jordan was very personable and knew what he was doing."
erika R.
grand island, nebraska
"Worked professionally and let us know problem immediately."
donna R.
doniphan, nebraska
"excellant service came as scheduled polite"
karen R.
grand island, nebraska
"This is the first time Jordan had been to my home. He was very courteous and competent. I appreciated his explanations of his findings and willingness to answer my questions."
jackie K.
central city, nebraska
"It was good service"
brad K.
grand island, nebraska
"Great job"
dean H.
archer, nebraska
"Technician was very pleasant and explained issues we could expect from our somewhat old AC system. Suggested some replacement parts that may be needed before long. Tech wasn't pushy but let the decision be up to me. I appreciated that."
jean N.
bartlett, nebraska
"Very professional, polite, and answered all our questions."
jane W.
boelus, nebraska
"He didn't clean filters. He checked the temps, air flow and took 10 minutes to hose out the units outside. There are some bent parts on one of the units, Cameron said that it needs to be taken care of, Cody never looked at it."
bob K.
grand island, nebraska
bob T.
grand island, nebraska
janice K.
grand island, nebraska
"No isdues"
jeff S.
grand island, nebraska
mary B.
grand island, nebraska
"Jordan was very professional, timely, and efficient."
becca M.
wood river, nebraska
shelley S.
grand island, nebraska
"We had a no contact appointment and Garrett was very professional and he walked me through everything I needed to do inside the house with very easy to understand directions."
kirk R.
grand island, nebraska
gerald S.
st paul, nebraska
"Excellent knowledgeable young man."
donna S.
marquette, nebraska
"Polite, on time, explained things"
joann M.
grand island, nebraska
jeff W.
grand island, nebraska
"He was very professional and did a great job."
gary U.
grand island, nebraska
"Garret was polite and informative. Very pleasant young man to deal with"
terri S.
grand island, nebraska
larry A.
grand island, nebraska
travis B.
grand island, nebraska
"They were too eager to sell me a new system and said they couldn't fix the existing one. I had another company come and fix it."
lon V.
grand island, nebraska
"Service expert was friendly, polite and did a great job."
sharolyn M.
grand island, nebraska
penny B.
grand island, nebraska
"cody was very polite and told me everything he was going to do"
rick B.
grand island, nebraska
"Very professional answered all my questions"
norman E.
grand island, nebraska
"Courtious"
terri S.
grand island, nebraska
"Garrett was very helpful and answers all question"
dennis K.
grand island, nebraska
"He was efficient and quick."
gary P.
grand island, nebraska
jack Y.
wood river, nebraska
"Garrett was courteous, knowledgeable, and followed all covid 19 protocol. Don did an excellent job of explaining the " Advantage Program " and all the benefits of the program compared to a typical installation, he also followed all Covid19 protocol."
cheri J.
hastings, nebraska
"Prompt, and very quick to figure out problem."
kenny E.
gibbon, nebraska
"They make sure everything is working even when they had to come back a few times."
kathy M.
grand island, nebraska
"He took the time with us to answer our questions, we would like him to do all of our work!"
brian M.
grand island, nebraska
"Kameron, as always, was professional, friendly, and knowledgeable. He diagnosed the issue quickly as a wiring issue from a thermostat installed earlier. He fixed it expertly without charging a service call since it was an error from the installation. Receiving the gift card from the heater installation was a boon!"
allen B.
grand island, nebraska
"Prompt and quick."
kerry S.
grand island, nebraska
"I needed a filter and they dropped one off."
matthew A.
grand island, nebraska
ron O.
grand island, nebraska
rhonda R.
palmer, nebraska
phipps B.
grand island, nebraska
"ironically the same day I received a reminder to schedule my service call, we got an error code on our system. Kameron came over the next day, resolved the issue, and performed the seasonal system check,. He has become a valued friend and is typical of the high level of techs we have had over the last 20+ years with your company."
lee vaclavek V.
grand island, nebraska
phyllis M.
grand island, nebraska
"He was on time and waited while the electricity came back on at my home. This only took a few minutes, but he also tried to re-schedule my appt. time. This was not necessary since the electricity came back on shortly. He was also very aware of the virus-19 and wore a mask before entering my home."
matt S.
grand island, nebraska
"He was very thorough and knowledgeable."
jayne C.
grand island, nebraska
"Timely, efficient, pleasant, courteous, professional"
bruce R.
shelton, nebraska
"he was on time. And effective"
maria U.
grand island, nebraska
"For the good service that provide"
larry P.
alda, nebraska
"Service was on time & technician was courteous, he did a very nice and neat job ."
juli J.
kearney, nebraska
"Because he rechecked his work and kept thinking of what else he might check. He was professional, friendly and informative. Very patient when I asked him to explain the service plan again, and again."
randy C.
grand island, nebraska
"Great service"
kathe N.
grand island, nebraska
"I received the help I needed within hours. The staff and technician were very knowledgeable and friendly. They answered all my questions and gave me guidance on what equipment was installed in my house."
bill G.
palmer, nebraska
donald W.
doniphan, nebraska
lorey G.
grand island, nebraska
"Guy was so nice and explained everything to me"
annette R.
grand island, nebraska
"The tech did a great job"
gloria G.
grand island, nebraska
"He was so professional but also very friendly and explained to me what he was doing. He is an excellent expert!"
linda G.
central city, nebraska
"Friendly, knowledgeable, and did the job"
marjorie J.
grand island, nebraska
"Very quick response time. Genuine concern regarding ongoing problems."
luke Z.
doniphan, nebraska
"Everything was done as scheduled. The team solved all of my heating and cooling problems."
donna K.
grand island, nebraska
iver F.
grand island, nebraska
tom &barb. G.
alda, nebraska
"Did everything the sales person told us they would do. Covered floor where they walked, wore booties when going into other areas, picked up all things to discard them polite people."
sandra E.
grand island, nebraska
mike W.
cairo, nebraska
diana R.
grand island, nebraska
"Jordan was very professional...introduced himself, asked where furnace, etc.. was. Went right to work, asked if he could use the water faucet outside, etc. When he was finished, he explained what he had done and what might be needed. He explained and answered my questions. He took his time. He is a good service person."
michael O.
grand island, nebraska
duane O.
aurora, nebraska
"Seem to know what he was doing."
dianne V.
grand island, nebraska
"He seemed very knowledgeable and was very friendly. He went right to work and completed the job in a decent amount of time."
dennis S.
grand island, nebraska
robert P.
grand island, nebraska
"Jordan was very friendly and kept me informed each step of the way."
fred R.
gibbon, nebraska
"Polite, answers questions, clean"
jim H.
grand island, nebraska
"They were focused, worked together, cleaned up after themselves, non-intrusive."
pat T.
hastings, nebraska
"Very.pleased with the service ."
carol W.
grand island, nebraska
"Always efficient and pleasant. Very satisfied!"
gary W.
grand island, nebraska
"On time and completed in timely fashion"
bob D.
grand island, nebraska
"Jordan was on time very friendly."
marvin S.
grand island, nebraska
joann M.
grand island, nebraska
"He seemed very honest about the problem with the furnace.. didn't just try to sell me a new part."
anita P.
grand island, nebraska
"He was very thorough and polite."
jerry B.
grand island, nebraska
"Very qualified young man. He showed us the filter after he changed it and explained what had done and why."
marjorie J.
grand island, nebraska
"The visit was good however, I have the recurring problem that hasn't been fixed over the period of 2 years so I am not going to answer very satisfied because of my history. each visit costs significant money even tho I have the service plan."
fred G.
grand island, nebraska
"Garrett has always been very professional and shares all the information we need to know."
randy H.
wood river, nebraska
"he was very helpfull and expland what to do if it didnt keep running"
faye B.
grand island, nebraska
"Put a hole in my vinyl door frame and didn't tell me. Not happy about that. The rest was good."
orin K.
grand island, nebraska
eugene nielsen N.
alda, nebraska
"We were not home, we left the door unlocked and he left a note telling us what he found"
paul K.
harvard, nebraska
"The last service person seemed to do good job,but the person that came out to trouble shoot our system after our power feasco, did not know how to reset a circuit breaker. I had to pay an electrician to come out to reset the breaker."
diane R.
grand island, nebraska
"Was on time/Early Didn't mess around/worked in a timely manner Explained things to me"
joe M.
grand island, nebraska
"EVERYBODY AT McElroy Service IS ALWAYS NICE TO ME!"
brian M.
grand island, nebraska
"As always, McElroy staff were knowledgeable, professional, courteous, and responsive. I decided to change my initial order and Don was understanding and flexible and gave me option that made financial sense for me for where I was. Kameron was honest in his appraisal and personable."
jackie K.
central city, nebraska
shawn C.
grand island, nebraska
"covered all my flooring with canvas to keep it clean and protected. Did the install in a timely manner"
tina M.
grand island, nebraska
"The Technition was prompt and very informative. He explained what he was doing and what he found to be the issue with my furnace."
charles P.
kearney, nebraska
"Garrett was on time, knowledgeable, friendly, efficient."
andrew B.
giltner, nebraska
"Very nice techs & sales rep. Had old unit out & new one put in place in a very timely manor."
doug M.
cairo, nebraska
"Kam advised us of a gas leak on our water heater. He was very thourough/"
emery s.
grand island, nebraska
"Great install , very professional and fast. Gave us the amount on time, and did it in that time. Very helpful, and explained everything well. Very careful with our floors, put protective rugs down. No mess. excellent workers, Will recommend"
rene L.
grand island, nebraska
"Very nice man, explain step by step"
gwen W.
hastings, nebraska
"Some of the information the installers had been provided ended up inaccurate. They did not carefully clean the area nor steps into the lower level The installers were kind."
kay R.
grand island, nebraska
dan G.
aurora, nebraska
"Jordan was very friendly and knowledgeable about his service. He answered all our questions."
brent C.
chapman, nebraska
"He made comments about my house, even made the comment are you sure someone lives here, yes its a little cluttered but its work in progress plus its being remolded, most of the house is finished - My house was built in 1895 and the furnace is in the cellar and is only 5 years old but with problems and is not in a nice new basement, all he did was find fault with stuff complaining he really didn't want to go in the the cellar and it was terrible the last system was installed wrong etc. just not impressed with his attitude and then yesterday he calls and sales you wont do the advantage program with and then hangs up on me with out giving suggestion or help. I run my own business in Grand Island and if my employee treated customers like that he would be out the door fired. I didn't want to give a review like this but his attitude and the comments he said were way out of line. Typical salesman not impressed"
ray K.
grand island, nebraska
"very thorough and friendly"
carolyn M.
grand island, nebraska
"The technicians were polite, respectful of my property and knowledgable about the service they were providing. When they left the took the time to explain everything they had done and what I needed to know to use my new heating and air conditioning system. They cleaned up and left my home as clean as it was when they started installing my new system."
robyn S.
chapman, nebraska
"Product was chosen and installed with care to the purpose it is to be used for."
steve I.
grand island, nebraska
"Was not there all the time, watching."
glen P.
kearney, nebraska
"The technician was prompt and quickly found the problem."
jim K.
grand island, nebraska
"Mr. Muir was personable and knowledgeable, he answered our questions."
gwen W.
hastings, nebraska
jon H.
grand island, nebraska
"Garret arrived on time, was extremely cordial (as he always is) and did a great job. He was able to get the work done quickly and professionally, and explain things to me as he went along. I could not be happier with the way McElroy's handled our issue and Garret is an absolute treasure to work with."
mike L.
gibbon, nebraska
"Techs were professional, courteous and clean. They were also prompt."
william B.
grand island, nebraska
"I appreciated the friendliness and quick response of the service. Both the men we encountered were very friendly and respectful. However, after hearing the cost of a new unit, or figuring the total amount we would pay if we chose to "lease" the system, we were extremely dissatisfied. We got a few other quotes from other companies that were less than half of the prices we were quoted. If we leased it we would pay over 24,000 in 10 years and not own ANYTHING. This was the program that was pushed, which left us feeling that McElroy was only there to make money in the end. They were trying to sell us a unit that would make their company money. We had a new unit put in our old house several years back, and kicking ourselves for not getting a second quote before."
larry S.
grand island, nebraska
"He was pleasant and polite. He informed me about what he did and how our furnace is functioning. He offered me suggestions of products McElroy provides without being pushy. I can tell you how much I appreciate the shoe covers that he put on."
dan E.
palmer, nebraska
"He did a very good job answered all my questions"
greg J.
grand island, nebraska
robert B.
grand island, nebraska
"I've dealt with Kameron for several years, and he is absolutely the best! He always goes the extra mile to keep our system running and explains everything."
deb H.
grand island, nebraska
edgar S.
grand island, nebraska
"Job well done. Courteous technician."
rodney V.
kearney, nebraska
"friendly, accurate and helpful."
michael O.
grand island, nebraska
"hohoho he was a very merry soul"
bob F.
grand island, nebraska
"Explained things and did an excellent job."
frank D.
giltner, nebraska
"Did an excellent job"
terri A.
loup city, nebraska
tarin L.
aurora, nebraska
"I run an in home daycare so they did an excellent job working around the kids and the toys they had out without complaint. They went out of their way to lay tarps down to keep the floors clean. Both team members were super friendly. They were able to explain the new system and thermostat to me in a way that was easy to understand."
nicole F.
grand island, nebraska
pam D.
central city, nebraska
"Answered all my questions, very professional, and explained everything so I could understand it."
david S.
grand island, nebraska
audrey F.
grand island, nebraska
"Jordan was early, explained everything he was going to do, and what he did."
jon H.
grand island, nebraska
"I asked my wife (I could not be home) to request the technician to replace the plastic piece on the top of the humidifier, as it is cracked. I had just replaced the humidifier pad the day prior and noticed that the pad was mostly dry - the crack is not causing the water to be distributed to the whole pad, just a corner. Its a small, minor fix. Wife was told that "its okay" and didn't need fixed. I know that is incorrect, I was just down looking at it the day prior, and the pad was dry as a bone, aside from the top corner where the crack is. I positioned the plastic piece a little high on the cracked side so that water would distribute better as a temp fix before the professionals came. I pay for this service to make sure my furnace is in tip top shape. Not just "good enough". If this was the technicians home, I really doubt he'd just leave it as is. I'm disappointed."
robert L.
hastings, nebraska
"Very nice person and efficient,"
john N.
aurora, nebraska
yvonne B.
grand island, nebraska
"Fast and efficient service - explained things"
sherry L.
central city, nebraska
sharolyn M.
grand island, nebraska
"All okay."
darold O.
central city, nebraska
nancy M.
grand island, nebraska
"Excellent information given as service was provided"
lori K.
grand island, nebraska
jami S.
grand island, nebraska
edgar S.
grand island, nebraska
"Competent, friendly service."
ed N.
grand island, nebraska
"Did a good job!"
kathryn O.
grand island, nebraska
"They worked well installing my new furnace and above and beyond cleaning up. Tyler explained my thermostat and furnace features."
richard C.
st paul, nebraska
mike K.
grand island, nebraska
"Garret, our technician, was fantastic. Very knowledgeable and fast. What was even more impressive was what he remembered from his last visit a year ago."
tammy H.
cairo, nebraska
"Efficient, pleasant and knowledgeable"
eric J.
grand island, nebraska
"Nice, knowledgeable tech."
nichole C.
grand island, nebraska
clayton P.
grand island, nebraska
"Jordan and all the techs that provide tune ups on my system are friendly, knowledgeable and get the job done."
mike P.
hastings, nebraska
"Kameron deserves a raise"
burnett T.
grand island, nebraska
"Kameron was very personable, courteous, efficient and did his job quietly and in good time."
pat S.
grand island, nebraska
"He is very professional and informative."
dori B.
grand island, nebraska
"Kameron has checked my furnace unit a number of times. He is always very courteous and helpful.... a great representative for the company."
bill G.
palmer, nebraska
susan S.
gibbon, nebraska
"Cody was very thrall and knowledgeable."
ron D.
grand island, nebraska
gary P.
grand island, nebraska
"Young man was very knowledgeable on how to fix this [problem and good at explaining how to fix it!!"
bob K.
grand island, nebraska
rhonda R.
palmer, nebraska
"The technician was very nice and explained things well."
bob R.
grand island, nebraska
betty S.
grand island , nebraska
"The technicians were very kind and helpful. They were also very professional."
orpha and michael S.
phillps, nebraska
"Did a good job as cold as it was"
paul J.
grand island, nebraska
"Humidifier cover blew off twice during the night. No tape will hold it. I drilled two holes in the case and wired it shut."
russell S.
shelton, nebraska
"Very polite and personable and explained about the humidifier"
carla S.
grand island, nebraska
"Did a very good job, was polite and courteous"
judy B.
grand island, nebraska
"Friendly and helpful"
rob H.
grand island, nebraska
clifford m.
hastings, nebraska
donna R.
doniphan, nebraska
james D.
wood river , nebraska
"Kalen was the only one who found out why the furnace was not working correctly."
james D.
wood river , nebraska
"Had 4 different furnace people out to get furnace working correctly. They found the problem and fix it correctly."
linda G.
central city, nebraska
"Got work done and cleaned up"
dale C.
grand island, nebraska
linda G.
central city, nebraska
"They are informative about what they are doing and checks everything."
monica K.
dannebrog, nebraska
"They were on time. Very polite."
dean H.
grand island, nebraska
"They have always been on time, helpful and very understanding to the needs of our equipment"
steven H.
grand island, nebraska
"On time, prompt, efficient."
roger S.
grand island, nebraska
"Good service"
terry G.
kearney, nebraska
"I am very grateful and satisfied with Tyler, Bryan and Jordan for their respect and professionalism of my home and pets. Tyler also went over and beyond to schedule my installation as soon as possible before a weekend. A big thank you to you all!!!"
barb O.
grand island, nebraska
jerry G.
grand island, nebraska
donald S.
ravenna, nebraska
"The installation crew was very knowledgeable and quick with the installation of our new system."
soraida S.
grand island, nebraska
"OMG BECAUSE I LOVE YOU GUYS, ALWAYS ON THE TIMES WHEN I MOST NEED SERVICES YOU COME TO MY RESCUE"
jen C.
alda, nebraska
"Technicians were very efficient, kind and respectful. They also communicated well. Michael Was also very thorough at explaining the advantage program to us."
jim G.
kearney, nebraska
"The service provider was very professional and friendly. Provided excellent service!"
ron F.
grand island, nebraska
tom C.
grand island, nebraska
"Garret was very thorough tested everything which some things needed replacing. Have never had that good of inspection before"
dennis K.
grand island, nebraska
"Tech was proficient, explained things well, and was pretty fast."
sue M.
grand island, nebraska
"Very professional"
sandy P.
grand island, nebraska
"they showed n explain about the system they set up to my cell phone they all were very nice n friendly"
peggy W.
grand island, nebraska
"Kameron was very knowledgeable, very helpful, very courteous."
gwen W.
hastings, nebraska
becky B.
grand island, nebraska
"Garret was very knowledgeable, quick and efficient!"
lora B.
grand island, nebraska
"Garret was very good at explaining what was wrong and what he did to fix the problem."
penny B.
grand island , nebraska
"Service is always good, very knowledgeable, and very courteous."
jen C.
alda, nebraska
dale C.
grand island, nebraska
dianne V.
grand island, nebraska
"Friendly, seemed very knowledgeable, efficient"
luke B.
grand island, nebraska
gloria G.
grand island, nebraska
"He was a very nice guy and to,d me what he was doing and why, very thorough"
marjorie J.
grand island, nebraska
"He was very polite. Kept me informed of what he was doing. Gave me detailed information of what he had done. Used shoe covers back and forth in the house."
dick S.
aurora, nebraska
"I have always been very satisfied with your service."
kameron p.
doniphan, nebraska
"Very thorough in his work..did not forget anything..most recent visit 9-28-19"
ronnie H.
grand island, nebraska
"I've asked 2 techs about removing the slab from my old unit in my yard and called the office. Nothing has been done and no answers. Everything else is great."
bob D.
grand island, nebraska
"Work was completed and repair person was nice."
josh H.
aurora, nebraska
"Garret answered all questions, he was friendly and professional."
julie M.
grand island, nebraska
"The team was on time, friendly and efficient. They answered my questions and were good with our dogs as they worked throughout the day. Also, I work in a home office, and they were quiet (other than a few power tools, which I expected) enough that I could still work."
linda A.
grand island, nebraska
"Very polite and explained things"
mike G.
grand island, nebraska
"They showed up on time and kept me informed on progress and were quick to respond to requests or questions. I would have given them a 10 but they did not have the correct/ordered thermostat and will need to return. Not their issue, the wrong thermostat appears to have been ordered."
bess S.
grand island, nebraska
"Our air-conditioning went out on a Friday after business hours. We have the emergency service and our regular maintenance tech, Garrett, was on call. He came out and went to work. He explained to us what happened and got a quote for us to have it fixed. We felt is was too much money to invest in our system. We decided we wanted to replace it. Garrett immediately got a hold Tyler and he came over to go over our options. We interrupted Tyler in the middle of hunting. They were both very helpful and made sure our questions were answered. Even though it was a Friday night, both Garrett and Tyler were not in a hurry. The level of service was beyond what I expected. We often have Garrett as a service technician. He really is very good at his job! Thank you Garret!"
mary B.
grand island, nebraska
"Cody was timely and efficient and very pleasant. He is welcome back anytime. I have always had good service from McElroy's."
john S.
kearney, nebraska
"Everyone conducted themselves very professionally throughout the entire process."
aaron F.
wood river, nebraska
"The service tech did a great job, and fixed the problem in a timely manner. However, hitching a pushy salesmen to the service tech, trying to sell us a service that made no fiscal sense was extremely off putting. Very sliming way of doing business. We have a No Soliciting sign, but that didnt stop them from trying."
betty S.
hastings , nebraska
steve S.
grand island, nebraska
"very easy to work with. Install went smooth. All parties involved were very knowledgeable about products and service."
rodger H.
kenesaw, nebraska
"NO PROBLEMS"
robert P.
grand island, nebraska
"I was the one late for the appointment but they were very nice about it"
charles P.
kearney, nebraska
"Excellent technician, dependable company, good performance from our heating and air conditioning system."
russell S.
shelton, nebraska
"Garret could explain things as he recommended a repair, fortunately my husband was here and he understood what needed to be replaced. He was a real polite young man and very personable."
dennis A.
grand island, nebraska
virginia W.
grand island, nebraska
"Cody was on time, ready to get to work. put his slippers on when needed."
virginia W.
grand island, nebraska
darold O.
central city, nebraska
jim C.
grand island, nebraska
"Took too many visits and 1000 bucks to analyze and repair a damper problem."
karen R.
grand island, nebraska
"This is the first time Kalen has been to my house. He was very polite and I'm sure he did a good job. I have been very slow in getting the A/C checked this year & now it's time to do the furnace. I asked him if he could just do both for me, to save me having to schedule another appointment. He said he couldn't because he was running behind in his schedule for the day since a couple of techs had called in sick. It would have been nice to get everything done at once."
john C.
grand island , nebraska
"Courteous, installation went smoothly"
dan C.
greeley, nebraska
"Tyler was on time, neatly dressed, and pleasant to deal with."
william Y.
grand island, nebraska
brian D.
grand island, nebraska
"Educated staff provided information on current system status plus multiple options. Then, they provided thorough details of recommendations & why. Timely."
sonja B.
grand island, nebraska
"Excellent. Kind clinician. Explained items to me"
fred D.
grand island, nebraska
"Cody was polite and efficient."
keith K.
grand island, nebraska
rosella S.
grand island, nebraska
"Cody was on time and worked efficiently."
karen P.
grand island, nebraska
mary B.
grand island, nebraska
"Kalen was friendly and professional. He explained what he would be doing, about how long it would take, and the results of his findings on my cooling unit."
jim K.
grand island, nebraska
"Bryan was polite, helpful and professional."
justin V.
grand island, nebraska
charles R.
north loup, nebraska
"they arrived as agreed, work quietly, cleanly with very little disruption to our daily routine."
duane O.
aurora, nebraska
"Very prompt & very knowledgeable"
guy S.
grand island, nebraska
"Everyone was very friendly and efficient. I had an emergency and service was provided quickly. I felt the employees cared about fixing the problem."
krista K.
grand island, nebraska
"They were very thorough."
paul E.
grand island, nebraska
"Courtesy & friendly & business like & getting to work quickly"
noelle Z.
grand island, nebraska
"The service got done fast and works great."
doyle H.
grand island, nebraska
"I think that Cameron's technical abilities in servicing our Armstrong system (which we purchased from my brother-in-law and was installed by his people) are second to none. He definitely goes the extra mile to make sure that our system is serviced properly AND that I am completely satisfied. I am with him the entire time he is there, not to criticize or nit-pick, but to have good conversation and maybe learn a thing or two. Cameron is number one in my book!"
tom C.
st libory, nebraska
"THE TECHNICIAN WAS GREAT HE TRIED EVERYTHING HE COULD TO GET US GOING-BUT WHEN HE COULD NOT HE CALLED A SALESMAN TO GET A NEW SYSTEM INSTALLED BUT THE PRICES WERE CRAZY STUPID"
don L.
grand island, nebraska
"Really nice tech"
mark W.
grand island, nebraska
"Service was excellent!"
glenette P.
grand island, nebraska
"Prompt, courteous, explained all that was checked/done."
hollie G.
grand island, nebraska
"Professional and well informed"
joan L.
doniphan, nebraska
"Everyone was very pleasant, helpful, and I trusted them."
terri A.
loup city, nebraska
jerry D.
grand island, nebraska
duane O.
aurora, nebraska
"Haven't located problem"
ron H.
aurora, nebraska
"Can't remember the kids name but I remember he lived in Dannabrog. he was very professional he gave me his card when I met him at the door & he put on paper boots so to not track in dirt."
kendra M.
grand island, nebraska
"Technician got right down to business, didn't milk the clock and was upfront and honest with me and did everything he could to possibly alleviate issue."
lanny T.
grand island, nebraska
"Did a great job in a very short time"
dale C.
grand island, nebraska
"The installation technicians were very knowledgeable. They were extremely neat and very careful, so nothing got damaged and everything was cleaned up very thoroughly when they were done. They were able to answer all questions clearly."
lynette B.
grand island, nebraska
"The tech. spent allot of time explaining things to us and giving some good advice."
nicole F.
grand island, nebraska
eva F.
grand island, nebraska
alisa G.
grand island, nebraska
"It has been very hot this past week so of course our a/c had some issues. It was late Saturday afternoon and I know Kam had been working all day long. He was very friendly, knowledgeable & efficient. Thanks for the great customer care, especially outside of business hours!"
tessa Z.
donithan, nebraska
"Because we requested no service."
steven M.
grand island, nebraska
"Excellent Service, Very Friendly And Fast"
steve I.
grand island, nebraska
gary W.
marquette, nebraska
"Kalen was super. He was there a little over 2 hours, found two or three things that might be contributing to the problem, ask his boss for help, but was still not convinced he had found the cause of our problem. He kept searching till he found something wrong that made sense. His persistent in making sure he found the core cause of the problem was exemplary."
jennifer M.
st.paul, nebraska
"People/service can always to better in someway"
diane R.
grand island, nebraska
vicki R.
grand island, nebraska
mike P.
hastings, nebraska
bob R.
grand island, nebraska
john I.
grand island, nebraska
"Cameron was very professional and explained what he was doing"
robin S.
wood river, nebraska
"He fixed the blocked drain, but the cost for the service was way too expensive for the amt. of work he had to do."
dean H.
grand island, nebraska
"He addressed every issue that we told him about in a very timely matter and was very clean and was very careful"
doug P.
aurora, nebraska
"Awesome service tech"
dan E.
palmer, nebraska
"Very polite young man. Explained everything he did and checked. Put everything back the way he found out. Top notch young man"
larry K.
grand island, nebraska
"He was very pleasant and knowledgeable. Couldn't ask for more."
bob O.
kearney, nebraska
"Polite & smart man. Could talk & visit comforting me. Thx"
glenn H.
wood river, nebraska
"Fast timely service"
james H.
kearney , nebraska
"Bryan and Austin did a great job and were very helpful!"
james H.
kearney , nebraska
"Bryan and Austin did a great job!"
jon L.
grand island, nebraska
anita N.
grand island, nebraska
"Found the problem quickly and kept me updated on repair."
gerald spencer S.
grand island, nebraska
"Would of been a 10 but did not get a phone call telling me tech was on his way, I knew when I saw him pull up in the driveway"
steve L.
st paul, nebraska
"Upfront with every hi g he was doing and checking. Very good communication!"
becca M.
wood river, nebraska
"Im glad someone could come while Im at work and keep things running"
dawn F.
doniphan, nebraska
"All of the staff that we dealt with for our new furnace air conditioner purchase was courteous and very helpful in every way"
joni R.
grand island, nebraska
"As always, the technician was polite and professional."
joe T.
hastings, nebraska
"Kameron always goes above and beyond for us. We always request for him for a service call."
dori B.
grand island, nebraska
"Garret was very professional, provided the service I needed, and was very courteous."
scott J.
doniphan, nebraska
"Courteous and thorough."
darby E.
grand island, nebraska
"Kameron is always very good when dealing with my heating/cooling equipment."
kris S.
grand island, nebraska
"Sales Rep was very arrogant and condescending. Wanted us to make a decision. Tried to push their "Advantage Program" on us. What a rip off!! $21,600 over ten years and you don't even own the system at the end of the contract. Tech told us it would cost close to $500 to recharge our refrigerant and that we should put the money toward a whole new system. Another company recharged the A/C for $55 which will give us some time to weigh our options. Will never call McElroy Service again."
bess S.
grand island, nebraska
"They were there in time, explained what they were doing and seemed very thorough."
brandi B.
grand island, nebraska
"About what I expected."
patrick E.
grand island, nebraska
"He done a great job and checked everything out"
richard Q.
grand island, nebraska
josh M.
grand island, nebraska
"Very polite and informative about what he was doing"
cariena B.
st paul, nebraska
"Kameron was able to squeeze my visit in last minute, he was on time, worked quickly, and was extremely friendly and patient with all of my questions."
don L.
grand island, nebraska
kim M.
st paul, nebraska
"On time, friendly, found a leak..and he likes my dog, that was a big plus!"
carmen G.
grand island, nebraska
"On time and answered questions"
tim A.
aurora, nebraska
jerry G.
grand island, nebraska
jerry B.
grand island, nebraska
"Kalen took his time and was very professional."
diana R.
grand island, nebraska
"Garrer answered my questions, and I had quite a few. He explained what he was doing and why. He was patient and polite."
robert P.
grand island, nebraska
"Seemed to be very knowledgeable and efficient. Hopefully won't get him in trouble with this but he was willing to spend a bit of extra time just talking with a rather lonely old man."
sara C.
grand island, nebraska
david L.
grand island, nebraska
"From the sale to the installation, everything was handled very professionally!"
richard W.
grand island, nebraska
wendy R.
grand island, nebraska
"Technician was on time, very polite and knowledgeable"
jack Y.
wood river, nebraska
"Fast, Professional, Service.Rapid response time"
josh R.
grand island, nebraska
"The servicing technician was prompt, friendly and efficient."
janna C.
alda, nebraska
"McElroy always has been good"
steve K.
grand island, nebraska
"He was very knowledgeable, very personable & did a great job explaining things"
melissa C.
grand island, nebraska
"bryan was very professional and honest about the whole visit."
larry P.
alda, nebraska
"Very courteous, knowledgeable, and completed the work in a timely manner. Good salesman also."
audrey F.
grand island, nebraska
"He was on time & Ver professionally"
larry K.
grand island, nebraska
"Kameron, the technician was great."
connie J.
grand island, nebraska
"You could rearrange your schedule and come out to my home for an emergency call. We discovered that the thermostat was installed incorrectly last year."
cornell P.
cairo, nebraska
"Very fast service."
doris B.
grand island, nebraska
anita P.
grand island, nebraska
"The crew was very thoughtful and respectful to our home. They were experienced and did very well."
carol L.
grand island, nebraska
"very friendly and informative"
mike G.
grand island, nebraska
"Service expert was very thorough and offered helpful advice."
mark F.
grand island, nebraska
kathy R.
grand island, nebraska
"Technicians are always courteous, friendly, & respectful of premises."
mark K.
central city, nebraska
jody H.
central city, nebraska
"Phil did a great job of installing my system in the time they said they would do it. Phil was very careful and respectful of my home and left the work space clean upon completion."
robyn S.
chapman, nebraska
"Prompt and friendly service."
orin K.
grand island, nebraska
"Kameron was very knowledgeable and explained what he did and how every went."
bill G.
palmer, nebraska
barb O.
grand island, nebraska
"Garret was great!"
penny B.
grand island, nebraska
"the tech did allot of stuff to the air conditioner to make sure it would run well and right."
fred G.
grand island, nebraska
"Garret is always very friendly and informative."
sharon M.
grand island, nebraska
lee vaclavek V.
grand island, nebraska
"Good job, good communication"
mike W.
cairo, nebraska
ron F.
grand island, nebraska
jeffrey F.
grand island, nebraska
"The tech was friendly and very professional"
sandra G.
gand island , nebraska
"They came when they said they would and clean up aftr themwselves."
carl P.
grand island, nebraska
"good service"
linda A.
grand island, nebraska
"I appreciate the air condition service this past Wed., it's 90 degrees today. It's been a busy week, I'm glad he could finish his work quick. My new system did save $$$$ on my utility bill last winter."
chad M.
grand island, nebraska
"If they would have shop vac'ed out the cavity that the furnace went into before installing the new unit, then I would have went to a 10."
teshawna S.
grand island, nebraska
"He was great at explaining things and very personable"
vern R.
grand island, nebraska
"Technician was professional, efficient, and thorough."
marvin S.
grand island, nebraska
"\ ] showed up when said wood..explained all my questions"
andy V.
aurora, nebraska
"The technician was very professional and gave us great feedback about the current state and future maintenance needs of our system. He was also very mindful of our home, taking great care not to create messes or disturb us in any way."
fred D.
grand island, nebraska
"He was careful to verify the warranty covered the part needing replaced and if it was available. He was very nice and helpful."