What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Grand Island home and you don’t know what that entails. It’s nerve-wracking enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add another level of anxiety. Not to worry! McElroy Service Experts Heating & Air Conditioning is here to update you on the basic air conditioner repair process so you’ll be ready when an expert A/C system service technician needs to come out to your house.

It Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to inspect it to confirm that it’s not merely a thermostat settings problem. The service tech will confirm the thermostat is switched to cool and then lower the temperature to see if that will activate the air conditioning system. A faulty or incorrectly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The service tech will then probably ask to see the AC system. Similar to a doctor, the technician will begin their trial and error discovery process. There are several variables that could be the reason for an air conditioning system that isn’t operating properly, and it’s up the technician to look into all the possible causes starting from the most ordinary issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will probably check the air filter to make sure it’s not blocked or requires replacing. They will inspect your AC refrigerant levels, make sure the air condenser fan is circulating properly, confirm that the size of your air conditioner is suitable for the size of your home, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system repairman has diagnosed the trouble, they should explain all your options to you. The conversation will typically start with the repairman explaining what the trouble is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will entail swapping out the part and correcting the problem, but might also entail upgrading parts of the A/C, the A/C system itself, or your complete heating and AC system. In some cases, it may make more sense to purchase a complete new HVAC system, especially if the A/C system is past its prime, or prone to breaking down again and end up costing you more for air conditioning repairs in the long run. The repairman will discuss how much time, effort, and cost it will take to resolve the problem.

The repairman may now explain what could have avoided the trouble or part failure and how to prevent a future problem from happening. This usually includes seasonal maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your home.

Lastly, they will explain the process for repairing the failed part or resolving the problem. If you elect that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and plan your follow-up appointment to repair your air conditioner. Or, if the part needed is already available on their van, they will go ahead and start the AC repair work with your permission.

Keep in mind that throughout Grand Island your system is in good hands with McElroy Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever have any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call 24/7 at 308-210-4398 and we’ll be happy to discuss the process.

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