What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Grand Island home and you’re not sure what to expect. It’s stressful enough to allow an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add another level of anxiety. Not to worry! McElroy Service Experts is here to update you on the basic air conditioner repair process so you’ll be ready when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to check it to confirm that it’s not just a thermostat settings problem. The service tech will verify the thermostat is switched to cool and then lower the temperature to see if that will activate the air conditioning system. A faulty or improperly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask to see the AC system. Like a doctor, the repairman will begin their trial and error discovery process. There are many variables that could be the culprit of an air conditioning system that isn’t operating properly, and it’s up the repairman to examine all the possible causes starting from the most typical issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will most likely check the air filter to make sure it’s not clogged or requires replacing. They will check the AC refrigerant levels, make sure the air condenser fan is circulating properly, verify that the size of your AC is suitable for the size of your home, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system repairman has determined the trouble, they should explain all your options to you. The discussion will usually start with the technician explaining what the trouble is, what part (if any) died, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your options, which will entail swapping out the part and fixing the issue, but could also entail upgrading parts of the A/C, the A/C system itself, or your complete HVAC system. In some cases, it may make more sense to purchase a complete new HVAC system, especially if the A/C system is past its prime, or prone to breaking down again and end up costing you more for AC repairs in the long run. The technician will explain how much time, effort, and cost it will take to resolve the issue.

The technician may at this point explain what could have prevented the trouble or part failure and how to avoid a future problem from happening. This usually includes seasonal maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Finally, they will discuss the process for repairing the failed part or resolving the issue. If you elect that AC repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and plan your next appointment to repair your air conditioner. Or, if the part needed is already available on their van, they will go ahead and start the AC repair work with your permission.

Always know that throughout Grand Island you’re in good hands with McElroy Service Experts. Our repairmen are NATE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call day or night at 308-210-4398 and we’ll be happy to discuss the process.

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