Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find the cause of the problem and possibly take care of the issue on your own. While challenging repairs are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be really aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are ways to find the cause of the problem and potentially fix the issue on your own. While complicated repairs are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting ideas to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC company to diagnose and solve concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Confirm your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Examine the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Occasionally a tripped breaker can prevent the heat pump from operating correctly. 
  • Assess airflow and filters: Low airflow caused by plugged filters, blocked vents or other obstructions can result in inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for debris, dirt or plant life that might be limiting airflow. Remove any clutter that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Even though some heat pump dilemmas can be readily solved by homeowners, sometimes it’s best to turn to a professional for help. For instance, if you have questions about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for numerous reasons that require technical know-how, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it repaired by a knowledgeable specialist like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting steps and your heat pump is still stuck in heat mode, call one of the skilled technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue effectively and quickly make the necessary repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in the U.S..

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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