No, we aren’t talking about Batman. We are referring to Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (reasonably) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it fate?
He was totally amazing. He’s kind of our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take photos of him while he checked their home’s heating and air conditioning system. We think he’s loving every minute.
At McElroy Service Experts, we offer a 100% satisfaction guarantee and were elated to hear that Bruce was living up to our promise. The Mills shared that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce was certain to explain everything, and if he wasn’t certain they understood, the Mills said he carefully explained it again.
Just like the Mills, many homeowners need to make decisions that affect their heating and cooling systems, beyond which system to invest in, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of answering their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do the service for you.”
While Bruce wasn’t able to give results that were all perfect and rainbows, he was honest and explained that the decisions made when choosing which heating and air conditioning system to purchase for your home affects your indoor air quality and the health of your children (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent air conditioning safety inspection and tune-up service. If you have an older system you want to upgrade, have questions about your indoor air quality, or want a seasonal tune-up, call McElroy Service Experts today and we’ll get you set up with one of our fantastic technicians, just like Bruce!