Reviews

Average Rating
379 Total Reviews
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"timely arrival and honest discussion and advice"
"Jared is very careful, thorough, and friendly."
"I was happy with the job and how professional the gentleman was. I was really pissed at the price this year. Usually it's $150.00 this year was $335.00. Since when did yo..."
"Very professional. Thoughtful. He took great care to avoid getting dirt on the carpet and closed the gate when exiting the back yard. Excellent job with the electrical ch..."
"Jared was very down-to-earth yet professional. He gave suggestions on other products without pressure to purchase. "
"SHOWED UP ON TIME & LEFT US A NOTE TELLING WHAT WAS DONE"
"Timely and did a good job"
"I felt he explained things well."
"He told me what he needed to do to the air-conditioner to make it run better. "
"very nice and polite technician who kept me informed "
"Easy to set appt with, flexible scheduling, competent techs, pleasant customer service reps."
"100"
"Our experience has always been that the technicians are most knowledgeable and provide prompt service. Chad has serviced our equipment for many years and we are always pl..."
"Fast courteous service. Fixed within a 2 hour window of when I called....GREAT!!!"
"Technician always arrives during the time frame allotted, never leaves a mess or tracks in anything from outside."
"The service tech was very polite and informative. Told me about the condition of the unit we have, etc. Very informative about the future of our unit. "
"He was very professional, and did a great job."
"No repairs needed"
"Friendly, answered questions, made recommendations"
"Very nice and kept things clean."
"The Technicians hit the installation schedule."
"Everyone was very personnal and friendly. They also got the job done in a timely manner"
"Technician was very good, service was done in timely manner, very professional. "
"Prompt, knowledgeable"
"Very conscientious "
"Technicians very caring and concerned about the home. Very hard working and working continually at cleaning and getting things done and running again"
"He explained everything and made helpful suggestions. "
"awesome service as usual."
"He was super nice. Explained somethings"
"Very respectful, efficient, and very helpful. "
"Kameron is very knowledgeable and professional. He doesn't act like he has to be somewhere else when he is doing a service. He takes time to explain things to me if I hav..."
"They were on-time, considerate, communicative and made sure to keep our home clean."
"The service provider was very professional and did a very good job explaining things."
"Totally professional-- on time, careful, and cleaned up after the installation. Only sign they were there was the new system and its quiet operation."
"Service expert was very through and checked equipment "
"Always a quick response and very through work procedure. Very polite and knowledgeable tech."
"Thanks for sending Chad to do my service. I'm expecting my air quality systems to keep working for the next 10+ years."
"They are very thourough and takes very good care of us."
"Nice people, EXCELLENT costumers service "
"Very nice. Person. Explain that he did. And more."
"They were friendly and professional as they worked in our home for two days."
"Guys were very neat. Totally cleaned up. Got it done the first day when originally Mike thought may have to come back 2nd day and hook up furnace."
"He provided friendly, expert service."
"The crew were very professional--answered our questions and provided us with knowledgeable service. They were neat and polite and knew what they were doing. "
"They were professional about telling us the truth as to what was needed and explained what would happen. They were very polite and did not leave a mess behind. They answe..."
" He was on time, was efficient, did the job and explained everything. "
"He did a very good check up & friendly. "
"The service person was very friendly and efficient."
"did timely efficient work in friendly mannor"
"Very quick and professional "
"Service man was extremely knowledgeable, polite, and prompt. We have had Chad before and I am always happy when he's the serviceman. Our only concern was that we conta..."
"Tech answered all of questions "
" near. Friendly. Nice. Very good job explaining "
"He showed up on time worked hard and did a good job."
"very polite and clean up work area "
"He was very conscientious and checked through everything. "
"Great service and wonderful tech. "
"He was very thorough and polite"
"Mike and Phil was very polite. Phil did a very good job at installing both the air and furnace. Told us everything they would be doing.A very neat job"
"Chad is a very good service representative. Angie in the office is a perfect rep on the phone. "
"Timely, courteous, professional."
"friendly, nice, professional"
"Great guy. On time. Knowledgeable. Tidy "
"Friendly and down to earth type of person"
"Kameron performed an excellent service call, informing me of upcoming regulations that would affect my AC unit.Mike told me about an upgrade that I could have done that i..."
"All went well and no extra work needed done."
"My AC unit was not working but I was due for my scheduled maintenance appointment anyway. From the time that I contacted McElroy, I think it was just 2 days that I had m..."
"They were quick, efficient, and neat. They were friendly and easy to deal with. We think they did an excellent job."
"Because I was very satisfied. "
"because the service was very good"
"Kameron was great and explained what he was doing and how l much time it would take."
"He was courteous, clean and quietly went to work and got the job done. "
"They were friendly and answered my questions "
"I received good information from the service provider about the state of my unit. "
"they were very excellent"
"He was respectful of us and our property and answered our ?s satisfactorily."
"Mike did a nice job explaining the new unit and helped us understand its features and costs. Phil & Bryan installed everything in a single day! The new unit is neatly i..."
"Very nice service man and explained everything"
"Good professional service, as usual."
"Kam was prompt , friendly, informative, and professional."
"did good job. good explanation."
"The workmen are always courteous and let us know what is going on with our unit. They are on time."
"He was very pleasant. He explained everything."
" clean and professional"
"this tech took the time to explain how to set thermostat an then explain the filters and broke down the better ones and why, Kameron was polite/understanding with my dog..."
"Honest and straightforward service rep."
"They did the job when they said they would and didn't bother me and kept the work area clean."
"I felt he did a very thorough job and left very good descriptions of what he did and what was needed."
"Tech was efficient and professional"
"Chad thoroughly answered all my questions, explained the service & was respectful of my home. Would also like to point out how efficient & pleasant Angie always is. "
"On time, courteous, seem to do a great job. I leave when they arrive or I am working while they are there."
"Did a good job just didn't go outside to check the account unit"
"As requested, the tech. serviced my dehumidifier your company installed, but now it is not working. The green light that blinks, is now blinking yellow. I turned the de..."
"The technician was thorough in answering my questions and finding out information I was interested in."
"Cameron did his job well, gave me some good advice, and showed me how to switch from electric heat to gas."
"Tell us what he did. And very friendly. "
"He knew what he was doing and got it done. And answered questions that I had about certain things on the furnace and wasn't rude or put out by having to answer my questi..."
"He was very professional and friendly."
"did not completely get rid of noise"
"Extremely friendly and efficient service!"
"Good information"
"Very friendly and proficient "
"We always have good service from McElroy's. They have been servicing our air and heat for about 20 years now."
"Chad came within an hour of the time promised for his arrival. He found the problem within a few minutes. He told us how to get better air flow by tilting the filter a..."
"on time, polite, helpful, informative, respectful of cleanliness, good cleanup afterward, pleasant while working, flexible on design and installation."
"Very polite, courteous and knowledgable. Arrived at scheduled time. Finished in a reasonable time. Cleaned up all of their mess. Answered all questions. thanks so much"
"Great work. Very knowledgeable "
"He was very polite, did the check and explained what he did."
"he was very polite"
"explained what part needed to be replaced and showed me with his volt meter why it needed to be replaced"
"Very efficient - no mess left - courteous and friendly"
"Everything was installed professionally. They arrived on time, worked quietly (as much as possible), and left everything clean and tidy"
"Serviceman was friendly and explained all his work."
"very nice person"
"They fixed the problem "
"Very nice, and professional"
"Did good job"
"efficient, professional,"
"Having Service Experts do my maintenance twice a year is nothing that I take for granted. My service appointments have always been professional and totally satisfying. ..."
"Very fast help during cold weather when suddenly my heating system quit.I called Mac.Elroy for help and within 1 hour and 30 minutes a service specialist showed up and g..."
"Wasn't when promised"
"promptness, politeness, efficiency "
"Did a good job"
"Did a good job"
"He did a great job. "
"Technician explained everything to me and was efficient in completing the check-up."
"Everything was installed professionally."
"Everything was done the way we wanted. Cleaned up and in order"
"Very professional and friendly. "
"They kept the appointment on day originally scheduled and were prompt"
"Tech arrived at the appointed time and performed theinspection in an efficient and p-rofessional mamnner nd then informed me of his observations in an understandible mann..."
"Very happy with the tech. He was very thorough. "
"I was very satisfied with working with McElroy Service"
" Fibrous Because I was very satisfied. "
"Everything went smooth from scheduling the service thru the completed service."
"We have always had good service with McElroys. He was courteous, friendly and does a good job and explained what he done. "
"He seemed to be very efficent."
"Everything works and very pleasant to work with. Not a pressure styled salesman."
"Technician was friendly and efficient."
"The installation team was quick, clean and efficient!"
"Good job"
"The technician was a 10 It is too bad that the technician has to take the flack for companies that charge $648.00 for service not worth half the price. Will never use t..."
"Work was done quickly and job was neat when completed. Came when they said they would... polite! "
"scheduled maintenance routine activity"
"did not clean up after himself, needed to sweep the floor"
"Chad was very thorough, very professional, and very friendly!"
"They did an excellent job with the installation. They were there when they said and done in the time frame that was given to me. They were also quiet enough that i was ..."
"Efficient, friendly, polite, neat, on time"
"The technician was prompt and very professional."
"The service man was friendly, did his job, explained what he did and wore shoe protecters."
"Did a good job."
"They were very efficient !! They put in our Heating and Airconditioner unit today! Answered any questions we had!"
"was nice and explained everything he did."
"Michael provided expert, friendly service during the sales part of the deal. Phil and Bryan provided excellent installation from start to finish. "
"Arrived the day they said they would, on time, completed job in time frame. All were professional in their contact. They cleaned up after them selves thoroughly. .WE hav..."
"He was on time, in fact a little early; was very pleasant; finished in a good amount of time; seemed to know what he was doing."
"did job efficiently and timely. "
"Seemed very competent "
"This has been the 2nd time Dan has been to my house to service my furnace/AC. Is great to visit with and knowledgeable and is a great asset to McElroy Service. If possibl..."
"Technicians were very helpful and polite. Very efficient."
"Techn was very respectful."
"Excellent service and pleasant technition."
"Mike McElroy of McElroy Service Experts and his team earn 5 stars because of their honesty and hard work. I purchased a new a/c unit less than 3 years ago and it quit coo..."
"Excellent service and very courteous service tech."
"I appreciate the time spent to do a detailed service to make sure systems were operating correctly. I appreciated someone skilled could service my dehumidifier installed..."
"Questions were answered clearly"
"The technitions were very friendly in a difficult job with no complaints to me. They worked had to acomplish the problems that were difficult to overcome. i felt sure..."
"very polite, informative on how to use heating unit better during colder months."
"Good job!"
"Job done professionally, in a timely manner and clean up performed."
"The tech was very nice but never found the problem. The problem is the unit itself. We have had this unit for 6 summers and have had it fixed 5 of those summers. ?? It is..."
"They did a great job"
"They are very knowledgeable and friendly, and the best techs that i have worked with. They made sure that we knew everything that they were going to do and explained it s..."
"kept us well informed-polite and courteous"
"The excellent ratting above is based almost entirely on the work and character of the technician that performed the service. He azrrived within 15 minutes of the schedu..."
"they were on time, and got ever thing done "
"He was very thorough in explaining things that he was concerned about and what he did."
"Friendly "
"He was very respectful and professional."
"He did very well, very polite and efficient "
"Prompt service. Knowledge, polite tech. "
"The only fault in my system turned out to be a 5A spade fuse. The same kind you can buy almost anywhere for about $5 a pack. I was charged $38 for that one spade fuse w..."
"They were efficient, careful, neat, and amenable."
"Checked everything"
"They worked very efficiently. The old furnace and a/c was removed and the new ones were installed and ready to go. All in one day. Everything's working very nice. Thanks."
"Chad showed up on time and assessed and fixed the problem quickly and efficiently. Very professional made sure everything was fixed."
"Techs were very informative and effeciant."
"Technician was a great communicator "
"They installed the furnace and air conditioner with very little mess and interruption to the household. When we had a problem with it they came within half and hour and ..."
"Friendly & professional tech"
"They were very courteous and polite. They were as quiet as possible. They got everything up and running quite fast as today is a very, very hot day! I would only go out..."
"Technician was polite, got job done, was not messy"
"They were very kind and did a great job on everything!"
"The service was prompt, the technician was courteous as well as efficient, and we were well informed about what he was doing."
"Best tech McElroy has! "
"Bryan & Phil were great , they knew what they doing , very fast and explained everything and done on time."
"honest polite and worked hard for I and the company"
"On time and professional "
"He was on time, actually early, Chad explained everything he did, the unit was in good shape for as old as it is"
"Great follow through-didn't make promises that they couldn't keep. Very courteous and knowledgeable"
"Polite, friendly, efficient...worked with us on time frame"
"Fast service, nice repair man, helpful information, very caring."
"found the problem and fixed it."
"Bryan and Phil were considerate, efficient and speedy with their installation. "
"Initial service call came the next day after call, sales rep came the following day. Installation technician came when the sales rep said they would. All questions were..."
"Very prompt and professional!!"
"Service man very nice and gentle and explained all."
"technician was professional and thorough."
"Friendly and prompt."
"The service person was friendly and efficient."
"Satisfied with service call two weeks ago; very disappointed that parts not yet obtained and humidifier is still not working"
"The service men checked our boiler and recommended a new one. "
"Service completed after 12 hour wait for diagnostic call; always a delay of 24 or more hours for parts; net result was no heat for over 48 hours"
"The technicians are knowledgeable and professional very friendly and I have used Sunbeam SE since 1994-1995 on two other heating systems and a/c at another residence"
"Very professional tech found area the hasn't been cleaned prior "
"no problems, very courteous technician"
"On time; detailed work and explained all"
"Corey came 2 consecutive days and was not able to fix my thermostat. Each of those days I stayed at home for hours waiting for his visit. Yesterday Joe came (after anot..."
"Tech was very knowledgable and efficient"
"Tech was very knowledgable and efficient"
"The kid didn't know what he was doing. At least you were smart enough to send someone else out so we still have our air conditioner!!"
"I had a service contract service...they said everything was oK...the first time we need the air conditioner it doesn't come on...now this call"
"seems informed "
"Kameron was very pleasant, did his job quietly and thoroughly and made sure that the thermostat was set the way we wanted it. All is well. Thank you, Kameron."
"The Technicians were very knowledgeable highly skilled and well trained"
"Kameron displayed great customer service skills and was very friendly and knowledgable"
"Very courteous "
"Guys were polite and worked all day with out stopping. "
"Technician was very courteous and helpful."
" The technician was friendly and went about his work. We didn't carry on a conversation but when he came and left, he was very nice."
"Technician was courteous and seemed very knowledgeable. Arrived on time. Explained every thing that he did during the call."
"The service man that came to my house was very thorough checking my air conditioning and furnace and gave me some energy saving tips also."
"They were very friendly and clean !!"
"very courteous, covered shoes when coming in"
"Very professional and prompt"
"The tech seemed fine & knowledgeable. Then all of a sudden here comes a salesman. I do mean salesman. He came to sell me not only a new AC but new furnace and redo duct..."
"Efficient and clean in installing the air conditioner and furnace. Had a measurement issue but handled it with multiple opportunities to succeed."
"The serviceman offered me tips on how to save money and make my system run better. "
"Thank you for coming to check the problem within hours after I called for service."
"He answered all questions in a way I could understand "
"Very professional"
"The shock of hearing from our technician that the 2+year old coil was in need of replacement left us questioning the quality of the product. "
"he took his time and gave me a full report on how my air conditioner was doing."
"The person that did my furnace service was polite respectfully and answered all my question"
"They were very thorough and very considerate"
"On time, courteous, and professional"
"Service agent was very polite and did a fine job"
"Every thing was very professional"
"Chad is wonderful. He is thorough, honest, and friendly."
"In time window; shared information; completed service"
"He explained why the condenser fan didn't run and there was nothing wrong. "
"I would have rated "10" but the technician was on the phone the majority of the time he was here. I felt that was unprofessional and slowed down how quickly he worked. ..."
"Technician was very thorough and pleasant. "
"ALL THREE MICHAEL,BRYAN AND PHIL WERE VERY PROFESSIONAL AND VERY CONSIDERATE OF MY HOME. USED EVERY STEP POSSIBLE TO MAKE THIS AS STRESS FREE AS POSSIBLE."
"He was very professional"
"The Technician is familiar with our equipment, is very knowledgeable and takes time to explain and answer our questions. "
"Friendly, on time knew what they were doing, Excellent service"
"polite wore shoe coverings explained things "
"They were very polite and efficient. I was dog sitting so had 4 dogs to deal with and they were understanding. It was explained to me that a part was going bad and let ..."
"professional"
"You have great people working for you"
"Your representative did a great job..very efficient."
"The technician had been here before so he was efficient and professional with a personal touch."
" Very fast"